Update: New subscribers now included in scheduled campaigns
Posted by David Greiner on November 9, 2006
When we initially built delivery scheduling into Campaign Monitor, we basically locked your recipients for that campaign until it was delivered at the time you set.
Our main reasoning behind this was that we charge based on the number of recipients, and if more subscribers joined your list after the campaign was scheduled, we'd charge you more than we quoted. Well, it turns out that's not an issue at all, and we've had plenty of requests to allow these new subscribers to receive the campaign too.
As of today, any new subscribers that join a list that a campaign is scheduled to go to will receive that scheduled campaign, even if they subscriber after the campaign is scheduled (but before it's sent). This might involve us charging a few more cents than originally quoted, but it means your new subscribers don't miss out on the action.
4 comments so far
Search all posts
Dig into a category
- Articles/Tips (108)
- Email Newsletter Design (123)
- Happy Customers/Press (92)
- In the Forums (10)
- Interviews & Case Studies (9)
- New Features & Updates (113)
- Observations & Answers (100)
Stay in the loop
Prefer updates via email? Sign up below and we'll send you all the good bits each month.
Popular articles
Email design guidelines
Straight to the point advice for creating effective emails.
Why we need standards support in email
Read why standards in HTML email are so important, and what we're doing about it.
CSS support in email for 2008
The CSS support of even more popular email environments tested and recorded.
Image blocking in email
A roundup of how each of the popular email clients suppress images in HTML email.
Can I use flash in email?
We test flash support in all the popular email clients. The verdict - don't do it.
Email design gallery
Our email design gallery showcases more than 150 amazing email designs sent by our talented customers.
John
wrote on November 10, 2006 5:18 AM
fantastic, thanks very much. You have delivered what you promised.
Damien
wrote on November 10, 2006 11:29 AM
Thats a great improvement - the previous system caused a of confusion. Obviously mail services are a competitive market but its great to see a philosophy of continuous improvement at Freshview.
Shawna
wrote on November 10, 2006 11:48 AM
Thank you - this is great. Your dedication to customer satisfaction is is why I will remain a loyal customer.
Dave Greiner
wrote on November 10, 2006 5:01 PM
Thanks for the words of support and encouragement guys, what a nice way to see out the week.
Got anything to add?