Payment gateway problems
Posted by David Greiner on August 10, 2007
Anyone trying to pay for a campaign for the last few hours would have noticed a frustrating "Server busy" message. Our sincere apologies for this. Turns out our payment gateway is having some unscheduled downtime.
We're working with them as I type this and will post an update here the moment they're back online. Not that it's any consolation, but we'll be moving to a new and more reliable merchant provider in the next few weeks. This one's frustrating for everyone.
Update: We're back online and accepting payments again. Thanks so much for your patience as this issue was resolved and apologies again for any delays this caused.
2 comments so far
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Anita
wrote on August 14, 2007 7:50 AM
Care to share the name of the new merchant provider?
Dave Greiner
wrote on August 14, 2007 9:07 AM
Sure Anita, it's actually a combination of PayPal's Payflow Pro and the NAB (National Australia Bank).
Got anything to add?