New Features & Updates Archives
New feature: Send campaigns via the API
Posted by Mathew Patterson on May 9, 2008
This is an update that has been requested quite a lot since we first introduced the Campaign Monitor API, and it is finally here: The ability to both create and send campaigns completely through the API. That means that if you have the development skills available, you can completely integrate...
Continue reading "New feature: Send campaigns via the API"
4 comments so far
New feature: Let your subscribers manage their own email preferences
Posted by Mathew Patterson on May 8, 2008
Have you ever had one of your subscribers change their email address, and ask you to update it for them? In the past, they either had to get you to do it, or unsubscribe themselves and resubscribe. Or have you had subscribers who are happy to hear about your toy...
Continue reading "New feature: Let your subscribers manage their own email preferences"
5 comments so far
New feature: Automatically add Google Analytics tracking to your email campaigns
Posted by Mathew Patterson on April 3, 2008
Campaign Monitor has always been well known for its great reporting features, because they make it so easy for you and your clients to see very quickly the results of your email campaigns. Today we released another new feature based on a lot of your suggestions and requests that can...
Continue reading "New feature: Automatically add Google Analytics tracking to your email campaigns"
11 comments so far
New feature: Subscriber Snapshots
Posted by David Greiner on March 28, 2008
We've just launched a super useful new report that I think you're going to love. Our campaign reports already provide you with a great overview of the results of your campaigns - opens, clicks, unsubscribes, etc, etc. But sometimes you need to zoom down past these general results and have...
Continue reading "New feature: Subscriber Snapshots"
12 comments so far
Where did the "HTML only" option go?
Posted by David Greiner on March 26, 2008
If you've created a new campaign in the last day or so you might have noticed something missing when selecting the format of your campaign. Previously, you had 3 options: HTML only, HTML and plain text, and plain text only. As of our most recent update, the "HTML only" option...
Continue reading "Where did the "HTML only" option go?"
5 comments so far
New feature: Export your segments
Posted by David Greiner on March 25, 2008
Today we added support for a much requested tweak to our segments feature, the ability to export only that segment of subscribers. As you may already know, our segments feature makes it a snap to target specific groups within your subscriber list. Let's say you want to send a campaign...
Continue reading "New feature: Export your segments"
0 comments so far
Campaign Monitor becomes friends with osCommerce
Posted by David Greiner on March 12, 2008
Clever Campaign Monitor customer Robert Fisher from FWR Media just got in touch to let us know about a sweet Campaign Monitor add-on he's just announced for the super popular osCommerce open source e-commerce platform. The contribution allows anyone purchasing a product through an osCommerce store to opt-in to a...
Continue reading "Campaign Monitor becomes friends with osCommerce"
4 comments so far
Test your email designs on BlackBerry and Windows Mobile
Posted by David Greiner on March 6, 2008
If you're a BlackBerry or iPhone user, you're probably well aware of just how popular mobile email is going to be in the future. With the recent announcement of HTML email support on the BlackBerry, not to mention the iPhone's already stellar CSS support, it's clear that the challenge for...
Continue reading "Test your email designs on BlackBerry and Windows Mobile"
0 comments so far
New feature: Quick-start your plain text version
Posted by David Greiner on February 26, 2008
We all know that having a plain text version is an essential component of a well designed email campaign. For people who use email clients that can't display HTML, and for those who prefer plain text, we need to provide information equivalent to the HTML component. By the time you...
Continue reading "New feature: Quick-start your plain text version"
8 comments so far
Norton, McAfee and Microsoft join our spam testing arsenal
Posted by David Greiner on February 21, 2008
We've just pushed an update live to our popular design and spam testing tool with the addition of 3 new spam filters. For all new tests, we'll now be running your campaign though these additional filters: Norton 2008 McAfee Security Center 2008 Outlook 2007 Here's a screenshot of the complete...
Continue reading "Norton, McAfee and Microsoft join our spam testing arsenal"
3 comments so far
Huge time saver: Automatic inline CSS generation
Posted by David Greiner on February 20, 2008
A few days back we quietly launched what I think is one of the most useful new features we've added to Campaign Monitor in a while. As we've written countless times before, getting some design consistency across all the major email clients is one of the biggest annoyances of the...
Continue reading "Huge time saver: Automatic inline CSS generation"
28 comments so far
New feature: Comparing campaign reports
Posted by Mathew Patterson on February 7, 2008
You may have noticed in your accounts recently a new link under the 'reports' tab labelled 'Compare campaigns'. This is a brand new feature we released recently, thanks to a lot of great customer suggestions, and to the efforts of our star interns. The idea is that you can select...
Continue reading "New feature: Comparing campaign reports"
6 comments so far
Yahoo! spam complaints - another reason to authenticate
Posted by David Greiner on January 10, 2008
Hot on the heels of our integration into Comcast's spam reporting tools, we recently finalized the integration of spam complaints made by Yahoo! Mail users. This means that any time one of your Yahoo! recipients marks your email as spam through their email interface, we'll automatically remove that subscriber from...
Continue reading "Yahoo! spam complaints - another reason to authenticate"
2 comments so far
Monitoring your spam complaints from Comcast subscribers
Posted by David Greiner on December 24, 2007
As I've mentioned before, your sending reputation and the relevance of your email are some of the most important factors that can determine if your email arrives in the inbox or the junk folder. In order to evaluate your sending reputation, more and more ISP's are using their "Mark as...
Continue reading "Monitoring your spam complaints from Comcast subscribers"
7 comments so far
API documentation and code samples get a facelift
Posted by David Greiner on December 18, 2007
Today we released a big round of updates to our API documentation and code samples to make it even easier to connect your Campaign Monitor account with your own web sites and applications. If you're a back-end developer that's right into this stuff, here's the scoop on what we've changed:...
Continue reading "API documentation and code samples get a facelift"
6 comments so far
HTML confirmation emails - say thanks with style
Posted by David Greiner on November 20, 2007
Over the weekend we pushed a highly requested new feature live - HTML confirmation emails. It's now easy to send a nicely formatted HTML confirmation email to anyone who joins your list from your subscribe forms or via the API. To import the HTML creative for your confirmation email, you...
Continue reading "HTML confirmation emails - say thanks with style"
10 comments so far
We do sweat the small stuff - login form tweaked
Posted by David Greiner on October 15, 2007
We love getting your suggestions for new features and big improvements we can consider for the future, no doubt. That's not all - we also love hearing about those little niggles, things that don't stop you using Campaign Monitor but that are less than perfect, or just irritate you....
Continue reading "We do sweat the small stuff - login form tweaked"
2 comments so far
Design and spam test update: Staying above the fold line
Posted by David Greiner on October 12, 2007
Our new design and spam testing tool has proven a huge hit. We've had loads of great suggestions coming through, some of which we'll definitely be entertaining with future updates. One requests that we've heard quite a bit this week is to be able to see where the preview pane...
Continue reading "Design and spam test update: Staying above the fold line"
2 comments so far
Campaign Monitor integrates with FoxyCart
Posted by David Greiner on October 8, 2007
If you haven't already heard of it, FoxyCart is an awesome ecommerce platform built by web designers for web designers (kind of like Campaign Monitor). It makes adding a shopping cart and complete payment system to your site a breeze. It turns out the FoxyCart crew are fans of Campaign...
Continue reading "Campaign Monitor integrates with FoxyCart"
1 comments so far
Email testing just got easy!
Posted by David Greiner on October 5, 2007
I'm rapt to announce that our brand new design and spam testing feature I mentioned last week is now available in all accounts. Email testing just went from a lot of work to the single click of a mouse. If you missed the original announcement, this new feature generates screenshots...
Continue reading "Email testing just got easy!"
25 comments so far
Coming Soon: Single-click design and spam testing
Posted by David Greiner on September 26, 2007
As I mentioned in my original call for standards support, "getting an email to display consistently in all of the popular email clients is by far the most frustrating part of the job". Our dedicated site for the push towards standards in email is coming along nicely, but we're also...
Continue reading "Coming Soon: Single-click design and spam testing"
21 comments so far
Making it easy for your Hotmail recipients to unsubscribe
Posted by David Greiner on September 17, 2007
We mentioned a few months back that the Hotmail folks were about to launch a very cool new feature that allowed your recipients to unsubscribe directly from the Hotmail interface. As you know, if a subscriber no longer wants to hear from you they've got 2 options - mark it...
Continue reading "Making it easy for your Hotmail recipients to unsubscribe"
2 comments so far
Improve your deliverability with email authentication
Posted by David Greiner on August 22, 2007
What if I told you that with a few minutes work you could instantly reduce the chances of your email being marked as spam, build trust with your recipients and protect your brand from being abused via email. Sounds pretty good doesn't it. Well, that's exactly what you can do...
Continue reading "Improve your deliverability with email authentication"
14 comments so far
Suppression lists are live
Posted by David Greiner on August 17, 2007
Our brand new suppression list feature was rolled out a few hours ago. All went very smoothly and you can check them out under your Manage Subscribers tab. You'll notice that each client-wide suppression list is populated with all the unsubscribes from any previous lists in that client's account. This...
Continue reading "Suppression lists are live"
0 comments so far
Introducing client-wide suppression lists
Posted by David Greiner on August 14, 2007
To keep things as easy to manage as possible, we've always kept unsubscribes at the list level, not the client level. This means that if a customer is subscribed to List A and List B and they unsubscribe from List A, they will still be subscribed to List B. This...
Continue reading "Introducing client-wide suppression lists"
8 comments so far
Forward to a Friend reporting updates
Posted by David Greiner on July 18, 2007
We've always had a very strict permission policy at Campaign Monitor with clear-cut rules about what does and doesn't constitute permission. There was however one piece of functionality which perhaps relaxed our high standards a little - forward to a friend reporting. To date, we not only store which of...
Continue reading "Forward to a Friend reporting updates"
8 comments so far
Quick update to the Campaign Snapshot
Posted by David Greiner on July 17, 2007
One problem we always had with the Campaign Snapshot is that it wasn't immediately clear which subscribers you sent that campaign to. Sure, you can see the total number of recipients, but not which lists those subscribers came from. Today we did a little reshuffling with the Campaign Snapshot to...
Continue reading "Quick update to the Campaign Snapshot"
1 comments so far
Quick template update
Posted by David Greiner on July 12, 2007
After some great feedback from a few customers, we've made some further tweaks to the 30 pack of email templates we released last week. These changes improve the results in Outlook 2007 even further, while still maintaining a consistent look in all the other email environments. Along the way we...
Continue reading "Quick template update"
0 comments so far
What's been happening behind the scenes
Posted by David Greiner on June 26, 2007
We've been hard at work on a slew of improvements and bug fixes behind the scene the last few weeks, and I figured it would be worth posting a quick summary of these as there are a number of you guys that have been waiting on them patiently. Internationalization We've...
Continue reading "What's been happening behind the scenes"
0 comments so far
Add inline CSS to your web version, unsubscribe and forward to a friend links
Posted by David Greiner on May 22, 2007
If you're used to coding your email newsletters for Gmail, you're probably an expert on inline CSS by now. As our recent CSS research highlighted, Gmail doesn't support the <style> or <link> element. This means if you want your links to be in a size 11 font and a light...
Continue reading "Add inline CSS to your web version, unsubscribe and forward to a friend links"
16 comments so far
Big upgrade to the help system
Posted by David Greiner on April 26, 2007
We've just pushed a large update to the help system live that should make it much easier to find an answer when a question arises. The old system worked well for us when we launched, as there wasn't a great deal of content in there. Over the last few years...
Continue reading "Big upgrade to the help system"
2 comments so far
New feature: Remembering your test addresses
Posted by David Greiner on April 23, 2007
If you're like me (or Mark), you like to test each campaign you send fairly comprehensively before you send to your complete subscriber list. In my workflow, this usually involves firing the email off to a number of test accounts I've set up at various ISP's like Hotmail, Yahoo! and...
Continue reading "New feature: Remembering your test addresses"
3 comments so far
New feature: Include an unsubscribe link in your confirmation and verification emails
Posted by David Greiner on April 18, 2007
We've just pushed an update live that's been a long time coming. From today, you can now include a single click unsubscribe link in the following automated emails: The double opt-in verification email - When a new subscriber completes your double opt-in subscribe form, we automatically send them a customizable...
0 comments so far
Edit just the HTML or text version, not both
Posted by David Greiner on April 17, 2007
We recently made an update to reduce anxiety, but this one is aimed purely at reducing frustration. Previously, when making changes to either the HTML or text component of your email creative from the Campaign Snapshot, you'd be forced to go through the update steps for both. This became all...
Continue reading "Edit just the HTML or text version, not both"
7 comments so far
Campaign Monitor and Drupal start hanging out
Posted by David Greiner on April 13, 2007
Since we released the Campaign Monitor API way back in July 2005 we've seen it used in ways we never anticipated. On top of the way you guys have been using it, we've also been incredibly lucky to have many customers put together API kits in their language of preference...
Continue reading "Campaign Monitor and Drupal start hanging out"
3 comments so far
Reducing send button anxiety
Posted by David Greiner on March 23, 2007
I don't care who you are or how many emails you've sent in your time, you're not human if you don't get that horrible anxious feeling in your stomach right before pressing the "Send" button on a big campaign. Wait! Let me just triple check the creative one more time!...
Continue reading "Reducing send button anxiety"
3 comments so far
The "Define Campaign" screen just got smarter
Posted by David Greiner on March 5, 2007
Each time you send a campaign, it's important to keep the from name and sending email address consistent for each issue. This helps receivers recognize you and also reduces any filtering/image blocking issues if you're in their address book. To make this process easier from now on, we just pushed...
Continue reading "The "Define Campaign" screen just got smarter"
4 comments so far
The all new billing system for MailBuild
Posted by David Greiner on February 14, 2007
We refrain as much possible from discussing other product news in the Campaign Monitor blog, but this one was just too juicy to resist. Late last week we pushed out a big update to MailBuild that allows your clients pay for campaign delivery with their own credit cards. Not only...
Continue reading "The all new billing system for MailBuild"
0 comments so far
New approach to campaign approvals
Posted by David Greiner on January 5, 2007
As many of you guys know, we have a one-off manual approval process for all Campaign Monitor accounts where a member of our team reviews your campaigns, subscriber lists and permission practices before you can send any decent sized campaigns from your account. This process is one of a number...
Continue reading "New approach to campaign approvals"
3 comments so far
New API Kits for PHP, Perl and ASP developers
Posted by David Greiner on January 3, 2007
A big happy new year to everyone! Hopefully you bought the new year in with a bang and are sporting decent headaches like most of the Freshview team. To get the ball rolling on a big new year at our end, we've just pushed a range of new API kits...
Continue reading "New API Kits for PHP, Perl and ASP developers"
1 comments so far
Update: Maximum number of custom fields doubled!
Posted by Ben Richardson on December 7, 2006
When we overhauled our custom field support back in February, we made the decision to cap the maximum number of custom fields to five (which we explained here). Over the last ten or so months, the ability to support more than five custom fields has been one of the most...
Continue reading "Update: Maximum number of custom fields doubled!"
5 comments so far
Update: Improved multilingual support in the subject line
Posted by David Greiner on November 17, 2006
In a continued push to support as many languages as possible, we've just pushed a small update live that improves our support for foreign characters in your campaign subject line. This update ensures all Asian character sets like Chinese, Japanese and Korean are fully supported. As usual, we're using UTF-8...
Continue reading "Update: Improved multilingual support in the subject line"
2 comments so far
Update: New subscribers now included in scheduled campaigns
Posted by David Greiner on November 9, 2006
When we initially built delivery scheduling into Campaign Monitor, we basically locked your recipients for that campaign until it was delivered at the time you set. Our main reasoning behind this was that we charge based on the number of recipients, and if more subscribers joined your list after the...
Continue reading "Update: New subscribers now included in scheduled campaigns"
4 comments so far
Update: Importing multiple value custom fields is now a breeze
Posted by David Greiner on November 2, 2006
A while back we made it easy for you to create custom fields with multiple pre-defined options. Let's say you have a field for interests. You can easily populate that with options like surfing, reading, movies, baseball, etc. Once you've created your custom fields, it's easy to create a subscribe...
Continue reading "Update: Importing multiple value custom fields is now a breeze"
0 comments so far
New feature: Keep track of your unconfirmed subscribers
Posted by David Greiner on October 9, 2006
If you're using double opt-in for your subscriber list (which we recommend), you've now got the option of seeing which subscribers have completed your subscribe form, but haven't actually clicked the verification link. Unlike single opt in, double opt in requires your subscribers to validate their email address before being...
Continue reading "New feature: Keep track of your unconfirmed subscribers"
3 comments so far
Big infrastructure upgrade on the way
Posted by David Greiner on October 6, 2006
We've been hard at work behind the scenes at Campaign Monitor the last few weeks. Our focus hasn't been on new features you'll see in the interface, but they're important nonetheless and we wanted to keep you all in the loop. It's been an exciting few months for the Freshview...
Continue reading "Big infrastructure upgrade on the way"
2 comments so far
Flash API sample
Posted by David Greiner on August 24, 2006
If you're looking at creating a Campaign Monitor subscribe form for a client in Flash, we've just added a sample file to our API documentation that provides a simple walkthrough on the best approach to take. The sample includes a simple subscribe form that passes through name, email address and...
Continue reading "Flash API sample"
3 comments so far
Improved campaign scheduling
Posted by David Greiner on August 21, 2006
We've just made a few small updates that should keep you schedulers out there happy. From today, as well showing the date, time and time-zone your scheduled campaigns will be sent we'll also be including how far away that actually is from right now. So instead of seeing something like...
Continue reading "Improved campaign scheduling"
3 comments so far
Turning off link tracking and image downloading
Posted by Ben Richardson on August 10, 2006
When you import your content into Campaign Monitor, we automatically download all your images and convert all your links so they can be tracked through the reports. Works well. Everyones happy. But, what if on the odd chance you didn't want us to do that? What if you've got a...
Continue reading "Turning off link tracking and image downloading"
4 comments so far
Slight change to subscribe forms more than a year old
Posted by David Greiner on August 8, 2006
Just under a year ago we made a small change to the Campaign Monitor subscribe forms to ensure they weren't vulnerable to any nasty comment spam and other types of form spam. This was a pretty simple change and has certainly done the trick to date. Having said that, there...
Continue reading "Slight change to subscribe forms more than a year old"
1 comments so far
Update: Unsubscribe confirmation page improvement
Posted by David Greiner on July 4, 2006
We've just pushed a much requested improvement to our generic unsubscribe pages live. Whenever a recipient unsubscribes from one of your lists, the confirmation page now includes: The email address that was removed. A re-subscribe link so if the single-click unsubscribe link was clicked accidentally (it's amazing how many people...
Continue reading "Update: Unsubscribe confirmation page improvement"
1 comments so far
New Feature: Segment your email addresses by "contains"
Posted by David Greiner on June 28, 2006
Since we launched segmentation back in February, the most requested improvement by far was the ability to create a segment based on a wildcard or "contains" condition. We've been listening. As of today, you can now use the "contains" and "does not contain" clauses in the email address field to...
Continue reading "New Feature: Segment your email addresses by "contains""
0 comments so far
Update: Improved spam complaint integration
Posted by David Greiner on June 2, 2006
We've just launched our completed integration into the Microsoft Junk Mail Reporting System. This means that you can now keep track of anyone who flags your campaigns as spam across all Hotmail and MSN accounts. Whenever you receive a spam complaint, that recipient is instantly removed from your list and...
Continue reading "Update: Improved spam complaint integration"
4 comments so far
Campaign Monitor forms now validate to XHTML Strict
Posted by David Greiner on May 19, 2006
Just a quick one to let you guys know that our supplied subscribe form code now validates to XHTML Strict. If you're a validation junky (you know who you are), you no longer need to make any code tweaks when copying and pasting our subscribe forms into your sites. A...
Continue reading "Campaign Monitor forms now validate to XHTML Strict"
1 comments so far
Update: Improved bounce and unsubscribe exporting
Posted by David Greiner on May 6, 2006
We've just made a quick update to the Export Subscribers tool. From today, whenever you export your Unsubscribed or Bounced subscribers, the date and time they unsubscribed/bounced will also be included in the file. This should make it much easier to synch with another database if you're doing these exports...
Continue reading "Update: Improved bounce and unsubscribe exporting"
1 comments so far
Update: Sort your recipient activity by subscriber list
Posted by David Greiner on May 2, 2006
This one sure has been a long time coming. Up until now, when you send a campaign to multiple lists, the reports don't tell you which specific lists it was sent to. To top it off, you couldn't break your reports down into list-specific results. As of today, we've updated...
Continue reading "Update: Sort your recipient activity by subscriber list"
0 comments so far
Confirmation: your cover isn't blown
Posted by David Greiner on April 27, 2006
As far as we're concerned, your clients never need to know you use Campaign Monitor to send their email campaigns. We never touch your email content, let you add your own confirmation pages and generally avoid mentioning campaignmonitor.com like the plague. There was however always one thing that bothered us...
Continue reading "Confirmation: your cover isn't blown"
18 comments so far
New feature: Export the Recipient Activity Report
Posted by David Greiner on March 30, 2006
While we make it very easy to export your unsubscribed and active subscribers out of your subscriber lists, it’s always been a challenge to extract that data on a per-campaign basis. We just pushed an update live that now allows you to export any part of the Recipient Activity Report....
Continue reading "New feature: Export the Recipient Activity Report"
2 comments so far
New feature: Personalize your confirmation emails
Posted by David Greiner on March 21, 2006
This has been a heavily requested feature for a while now and it's great to get it out the door. From today, you can easily personalize your subscribe confirmation emails. If you're using a single opt-in list, you can add your subscriber's first name, last name, full name or email...
Continue reading "New feature: Personalize your confirmation emails"
0 comments so far
Update: Display the most recently sent campaign on your site
Posted by David Greiner on March 15, 2006
If you didn't already know, we make it dead easy to display sent campaigns on your own or your client's sites. You can even specify which campaigns we display and which ones we skip, which is handy if you're sending test campaigns. Up until now, you could display a link...
Continue reading "Update: Display the most recently sent campaign on your site"
8 comments so far
Update: Support for those tricky email addresses
Posted by David Greiner on March 14, 2006
Just a quick one. A few customers have had problems recently trying to import rare email addresses that have strange characters, such as the plus (+) and forward slash (/). After running a few tests to ensure these characters are widely supported, we've just updated our email address filters to...
Continue reading "Update: Support for those tricky email addresses"
0 comments so far
Update: Create more advanced subscribe forms
Posted by David Greiner on
Now that you can set pre-defined options for your custom fields and create segments based on those options, the next logical step is to make it easy for you guys to create subscribe forms to capture this data. When you create a subscribe form with pre-defined custom fields, you now...
Continue reading "Update: Create more advanced subscribe forms"
0 comments so far
Update: Exporting custom fields
Posted by David Greiner on February 25, 2006
As part of our recent segmentation and custom field update, we've just updated the subscriber exporting tool. From today, you can now easily export all your custom field information for each subscriber, including custom fields with multiple values. We have separated each of the multiple values by a comma, so...
Continue reading "Update: Exporting custom fields"
1 comments so far
Fix: Japanese characters in the subject line
Posted by Ben Richardson on February 20, 2006
A few customers were recently having a problem using Japanese in the subject line of their campaigns. Testing for problems with a language you don't speak is always going to be a little tricky, so I want to give a big thanks to Jeremy Hedley who's been extremely helpful in...
Continue reading "Fix: Japanese characters in the subject line"
4 comments so far
Update: Manually adding subscribers limit
Posted by David Greiner on February 9, 2006
When selecting the recipients for a campaign, you used to have the option either selecting your subscriber lists, or manually adding the recipients. Our main motivation behind this option was to make it really easy to sample Campaign Monitor without the need for creating a subscriber list. The downside of...
Continue reading "Update: Manually adding subscribers limit"
5 comments so far
Update: Custom fields containing commas
Posted by David Greiner on February 8, 2006
Firstly, I want to thank everyone for their fantastic suggestions and feedback over the last week since we launched segmentation. You guys have had some great ideas, a few of which we'll be looking at adding soon. Keep them coming! A few customers also let us know they wanted to...
Continue reading "Update: Custom fields containing commas"
2 comments so far
Update: Custom fields overhaul
Posted by David Greiner on February 2, 2006
To compliment our list segmentation update, we also overhauled the process of creating custom fields. If you didn't already know, custom fields allow you to capture extra info on each of your subscribers. This can be anything you like. Zip code, interests, sock color - whatever you need to capture...
Continue reading "Update: Custom fields overhaul"
8 comments so far
New Feature: List segmentation is here
Posted by David Greiner on February 1, 2006
We didn't quite make your Christmas stockings, but list segmentation is finally here. This has consistently been the most requested feature over the last 12 months, so we're really pleased to get this update out. Now it's a piece of cake to target your emails at specific groups of subscribers...
Continue reading "New Feature: List segmentation is here"
11 comments so far
All I want for Christmas is... List Segmentation
Posted by David Greiner on December 4, 2005
Well... maybe not, but you're getting it anyway! After loads of customer requests (and I mean loads), we've just got the ball rolling on a big upgrade that will allow you guys to very easily target specific groups within your subscriber list. This opens up endless opportunities to break down...
Continue reading "All I want for Christmas is... List Segmentation"
8 comments so far
Update: Multilingual Campaign Improvements
Posted by Ben Richardson on November 12, 2005
Over the past few weeks we've been spending a heap of time on making sure multilingual campaigns are being imported and sent correctly through Campaign Monitor. We've made plenty of small tweaks, including the ability to use the character encoding value you set in your Meta tag. We spent a...
Continue reading "Update: Multilingual Campaign Improvements"
2 comments so far
Update: No more nasty Word characters
Posted by Ben Richardson on October 26, 2005
Ever created a really nice looking campaign with hip and snappy copy, sent it out and for some bizarre reason there are a bunch of weird square looking characters scattered throughout the content? What the hell!! I'm sure I didn't put those in...did I? No, you didn't, Microsoft Word took...
Continue reading "Update: No more nasty Word characters"
4 comments so far
New Feature: Forward to a Friend Customization
Posted by Ben Richardson on October 14, 2005
Plenty of you guys have been taking advantage of our Forward to a Friend feature, so now we've made it even better! Now you've got the ability to completely customize the look of this page to match your clients branding. We've tried to keep this pretty simple, so it's very...
Continue reading "New Feature: Forward to a Friend Customization"
10 comments so far
Update: New API methods and a PHP sample
Posted by David Greiner on September 26, 2005
The feedback keeps pouring in and the API continues to grow. We've just added a much requested PHP sample to get anyone familiar with PHP started, plus 4 new methods: Campaign.GetSummary Gets a statistical summary, including number of recipients and open count, for a given campaign. Campaign.GetUnsubscribes Gets a list...
Continue reading "Update: New API methods and a PHP sample"
2 comments so far
New Feature: Linking to a web version of your campaign
Posted by David Greiner on September 23, 2005
While the majority of web based email environments are slowly improving their HTML rendering skills, some are still pretty far behind. I'm talking to you Hotmail and Gmail. Because of this, it can be a good idea to include a having trouble reading this email, click here link in the...
Continue reading "New Feature: Linking to a web version of your campaign"
9 comments so far
New feature: Resubscribing an Unsubscriber
Posted by David Greiner on September 12, 2005
It's now a much simpler process to resubscribe someone who has unsubscribed from your list. Up until now, the only way someone could get back into your list if they had previously unsubscribed was to resubscribe from your web site again. This process makes sense in the real world, but...
Continue reading "New feature: Resubscribing an Unsubscriber"
6 comments so far
Update: Removing test campaigns from your account
Posted by David Greiner on August 15, 2005
If you send lots of test campaigns for your clients (which you should) then you'll love today's update. We've now made it easy to delete any test campaigns that might be crowding your interface from your account. As we mentioned earlier, we were hesitant to give you guys this functionality...
Continue reading "Update: Removing test campaigns from your account"
1 comments so far
Update: New API Methods
Posted by Ben Richardson on August 9, 2005
Just a quick note to let all you eager developers out there know that we've added a couple of extra methods to the API (based on user feedback as usual). The new methods allow you to get more detail on a specific campaign, including who opened your email, what links...
Continue reading "Update: New API Methods"
0 comments so far
New Feature: Subscribe Confirmation Emails
Posted by David Greiner on August 5, 2005
We've finally added support for the middle man between single and double opt-in subscriber lists. Known as 'confirmed opt-in', you can now send a confirmation email to any of your new subscribers when they join your list. Doesn't sound all that exciting does it, but this little email can be...
Continue reading "New Feature: Subscribe Confirmation Emails"
3 comments so far
New Feature: Track your subscriber growth with RSS
Posted by David Greiner on July 26, 2005
You guys have been after this one for a while. Today, we're wrapped to announce the ability to keep track of your subscriber growth by RSS. To subscribe to any of your lists, head in to Manage Subscribers, select the list you want to keep track of and then...
Continue reading "New Feature: Track your subscriber growth with RSS"
2 comments so far
API Sample Application in C#
Posted by Ben Richardson on July 22, 2005
We've just added our first sample application showing you how to take advantage of the recently launched API. This Windows application, kindly developed by Jason Hickey, is a good example of how you can use the API to easily add subscribers from your own app. He's even added a cool...
Continue reading "API Sample Application in C#"
0 comments so far
Update: Single-click unsubscribe now required for all campaigns
Posted by David Greiner on July 21, 2005
To ensure all your campaigns are CAN-SPAM compliant and follow best practice, a single-click unsubscribe link is now required for any emails sent with Campaign Monitor. Luckily for you, this doesn't mean any extra work if you've been a naughty designer and haven't been using them. As of today, we...
Continue reading "Update: Single-click unsubscribe now required for all campaigns"
0 comments so far
The Campaign Monitor API - get your hands dirty!
Posted by David Greiner on July 18, 2005
Today, after loads of testing and feedback from some dedicated early adopters, we're excited to announce the release of the Campaign Monitor API. It's now all too easy to integrate your Campaign Monitor account into another application. You might want to: Integrate Campaign Monitor with your favourite CRM software, automating...
Continue reading "The Campaign Monitor API - get your hands dirty!"
11 comments so far
Update: Hotmail formatting issues
Posted by David Greiner on June 28, 2005
Just a quick note to let you know that we have now fixed the strange character problem in Hotmail. It seems Hotmail is having problems displaying campaigns set in UTF-8, so we are dynamically changing the encoding for all of your Hotmail recipients to ensure the campaign displays as intended....
Continue reading "Update: Hotmail formatting issues"
Update: Synchronize unsubscribes with your own database
Posted by David Greiner on June 22, 2005
A few customers have contacted us asking how they can access the email address of someone the minute they unsubscribe from a list. This is usually for customers who want to synchronize a local database with their Campaign Monitor subscriber list. We're launching a big upgrade to our API in...
Continue reading "Update: Synchronize unsubscribes with your own database"
4 comments so far
Update: Keeping your subscribe forms up to date
Posted by David Greiner on June 21, 2005
We've been noticing a few customer subscribe forms haven't been behaving as intended of late. On further investigation we realized that they had changed their subscriber list custom fields and not reflected that change in their subscribe form. It's an easy mistake to make that's for sure, and we've all...
Continue reading "Update: Keeping your subscribe forms up to date"
0 comments so far
Update: Improved personalization testing
Posted by David Greiner on June 16, 2005
Email personalization can be a great way to improve the response rates for your campaigns and achieve a one-to-one relationship with each recipient. If done badly though, your email may end up showing how poorly you know the recipient, not how well. With this in mind, we've just overhauled our...
Continue reading "Update: Improved personalization testing"
1 comments so far
Update: Improved email address validation
Posted by David Greiner on June 12, 2005
This one was a long time coming. We've just updated our email address validation for your subscribe forms. If someone tries to join your list but doesn't supply an email address or their email address is invalid, they will now see a simple error page explaining the problem with instructions...
Continue reading "Update: Improved email address validation"
5 comments so far
New Pricing: Big senders save up to 50%
Posted by David Greiner on June 9, 2005
Over the last few months we've been getting more and more feedback from our bigger senders about possible discounts for sending out large campaigns. We've been listening, and we actually wanted to make this change a while back. In the end, we decided the best approach would be to roll...
Continue reading "New Pricing: Big senders save up to 50%"
2 comments so far
New Feature: Billing History
Posted by Ben Richardson on June 3, 2005
Every now and then we get a request for a copy of the invoice that's automatically emailed to you after a campaign is sent. So, we've decided to add a billing history area in accounts where you can easily find any invoices you might have misplaced. Ingenious aren't we!! I'm...
Continue reading "New Feature: Billing History"
0 comments so far
Huge hardware upgrade on the way!
Posted by David Greiner on May 25, 2005
It's been a big 6 months around here. Since our launch late last year, we've grown to thousands of customers in more than 50 countries and delivered millions of newsletters. It's been exciting, rewarding and we're loving every minute of it (yes, even on those late nights). With this sort...
Continue reading "Huge hardware upgrade on the way!"
0 comments so far
Update: Recommended width for text emails
Posted by David Greiner on May 16, 2005
Based on Mark Brownlow's recommendations for formatting plain text emails, we have added a recommended width background to the textarea you guys use to enter the text content for each campaign. This makes it much easier to keep each line under the recommended 65 characters, ensuring your newsletter is easy...
Continue reading "Update: Recommended width for text emails"
0 comments so far
Update: Generic Confirmation Pages Redesigned
Posted by David Greiner on April 21, 2005
We've just done a quick redesign of all the generic confirmation pages across the entire application. This includes pages that confirm subscribes, unsubscribes and the double opt-in process. As always, you can provide your own versions of these pages so your subscribers never need to know you use Campaign Monitor....
Continue reading "Update: Generic Confirmation Pages Redesigned"
Fixes: Recipients who clicked a link report
Posted by Ben Richardson on April 5, 2005
There was a small bug causing the 'Recipients who clicked a link' to show a few extra users who hadn't actually clicked a link. This issue has now been resolved. We also made a slight change to where we put the code to register HTML email opens, as a result...
Continue reading "Fixes: Recipients who clicked a link report"
0 comments so far
Update: Importing an email with dynamic images
Posted by Ben Richardson on April 1, 2005
We've just implemented a change that will allow you to include dynamic images in your email campaigns. Huh?? Glad you asked. Basically, some Content Management Systems (CMS's) and Ad serving applications reference image sources to a dynamic web page as opposed to an image file. For example: <img src="http://www.adserver.com/display.php?ad_id=233"> One...
Continue reading "Update: Importing an email with dynamic images"
1 comments so far
Update: Exporting Subscribers Improved
Posted by Ben Richardson on March 30, 2005
We've just extended the Export Subscribers feature so that along with active subscribers, you can now export a list of unsubscribed, inactive, or bounced subscribers. Along with this we have also brought the export facilities up to speed with the recent Custom Fields update by including the ability to export...
Continue reading "Update: Exporting Subscribers Improved"
0 comments so far
New Feature: Bulk removal of subscribers
Posted by Ben Richardson on March 16, 2005
Although you've always been able to remove subscribers one-by-one through the current subscriber list management, quite a few customers have requested the ability to remove multiple subscribers in one big hit. We're happy to announce that we've added this feature today, so if you've got a chunk of subscribers that...
Continue reading "New Feature: Bulk removal of subscribers"