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New feature: Edit and Resend a Campaign
Turns out a lot of customers were resending very similar campaigns to different recipients. Our old approach meant you had to go through the create/send process each time.
Not any more. With a single click you can make a copy of a sent campaign in your drafts, make any changes and resend it.
This feature is particularly useful for those customers sending the same campaign over and over with different sender details and/or recipients.
Posted in: New Features & Updates
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Internationalization: Send your campaign in any language
Now that Campaign Monitor is being used in more than 40 countries around the world, support has been added for special characters outside the Western European character set.
This means that you can send campaigns in languages other than English without the risk of any characters in your subject line being converted to something unreadable or worse, misleading.
Posted in: New Features & Updates
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Keeping our Mac customers happy - tab delimited files
We made our Mac customers even happier today by extending the Export Subscribers feature to include the Mac friendly tab delimited format.
When exporting any of your Campaign Monitor Subscriber Lists, you now have the option of either a CSV (Comma Separated Values) file or a tab delimited file. You can also select which fields in your subscriber list you'd like to include in the export.
This update also included a whole range of behind the scenes improvements that should make it easier to browse your campaign reports and send test campaigns.
There have also been a number of great features requested over the past few weeks. We're listening, so stay tuned for some exciting new updates to Campaign Monitor.
Posted in: New Features & Updates
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New Feature: You choose what your clients see
We have a big update coming out next week, but wanted to get this much requested feature out the door as soon as possible.
While everyone loves being able to show their client's live reports on each campaign, a lot of customers have asked how they can control what campaigns their client's can and can't see. Following best practice, these customers are usually sending internal test campaigns for a client before the real deal. Up until now, every one of these campaigns was viewable by the client from Online Report Access.
Not any more. A new visibility column has been added to the Campaign Reports page, allowing you to flag which campaigns your clients can see via Online Report Access.
Stay tuned for some even more useful new features coming your way next week.
Posted in: New Features & Updates
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New feature: Campaign Personalization
Personalization can be a great way to improve the response rates for your campaigns and achieve a one-to-one relationship with each recipient.
By adding a simple tag to the subject line or email content, Campaign Monitor dynamically converts these to real data, such as first name, last name, email address, etc for each recipient. Better yet, you can provide fallback values if that field is empty, meaning your campaign won't look bad, even if your subscriber list does.
The ability to test your campaign has also been extended, allowing you to test your personalization tags with test recipients with the click of a button.
Posted in: New Features & Updates