Blog

Campaign Monitor for your mobile

February 04, 2010

Today we're super excited to announce a new mobile optimized version of Campaign Monitor that gives you and your clients quick access to great looking reports on any campaigns you've sent. It's fast, looks great and is available now. Just head to your account on any popular mobile device like an iPhone or Android and the mobile version will be shown by default. You don't need to install anything, because it is a web application, not a native phone application.

Here's a quick preview of how it looks on an iPhone.

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A focus on reporting

When deciding what functionality to include in the mobile version, we've been keeping a close eye on our customers. It turns out that the most popular section of your account accessed by a mobile device is campaign reporting, so that's where we focused our efforts. More than 95% of all mobile visitors also come in on an iPod or iPhone variant, so we put a lot of work into making sure the experience was perfect on these devices in particular. It's a really nice way to get the latest stats on a campaign you've sent in a couple of thumb presses.

Great for resellers

One of the biggest issues that stopped us from building a dedicated iPhone application (as opposed to a mobile optimized web version) was that it wouldn't be any use to our customers who were reselling Campaign Monitor to their clients. We'd have to mention the name Campaign Monitor for starters.

By taking the web application approach, we can keep everything private label. When you or your clients log into their account, there is no mention of Campaign Monitor. We even honor the color scheme you've chosen in your account and use that same theme in the mobile version. It's a great new feature you can pitch to your clients, especially if they're iPhone addicts like most of our office.

Launch it like a real application

One great thing about the iPhone is that you can launch web applications just like a traditional app you've bought from the App Store. By heading into your account with Safari and adding it to your Home screen, you have a dedicated button that will load your latest reports with a single click. We even provide a nice icon and loading screen for you and your clients while the latest stats are downloading.

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There is lots of cool technology under the hood of our mobile version, and I'll be sure to share some of the more interesting details in a future post.

Easy switching

While the mobile version is all about your campaign reports right now, you can still switch to the full version of Campaign Monitor and access all our functionality with a single click. At the footer of every page is a link to switch to the corresponding page in the full version of the app. We'll automatically switch you back to the mobile version the next time you log in.

Tell us what's next

We've got lots of our own ideas on other features that would be handy in the mobile version. With the first release out the door, we'd love to hear what else (if anything) you would like to see in future updates.

Posted in: New Features & Updates

86 Comments

Glyn
February 4, 2010 2:57am

I like it, I like it a lot!
Peter Andrews
February 4, 2010 2:58am

This is great, love the simple UI!
Andrew Beeston
February 4, 2010 3:02am

Great stuff! I was using the web version on my phone but no reporting graphs. Now I can use it nicely :)
Jason
February 4, 2010 3:03am

I almost got really upset, as an android owner, I was thinking… “Another iPhone app with no mobile website?!?!?

And then I read the first paragraph :-)

Perhaps a change to the title to “CM on your smart phone”?

Anyways, super excited about this, will make it a lot easier to check in on my client accounts while on the move. The fact you retain the “disguised” client interface is a huge WIN. Well done guys!
David Greiner
February 4, 2010 3:05am

Thanks Jason, we’re dedicated to making this version available to all modern smart phones, so please get in touch if you spot anything not working right on your device. Testing can be a challenge.
Wayde Christie
February 4, 2010 3:06am

Sweet Safari 3D transitions FTW!!!
Gareth Brown
February 4, 2010 3:07am

Great UI, well done for not creating this as an app.
Jason Ferrell
February 4, 2010 3:39am

Awesome execution as always. Congrats and well done. Cheers!
Mike Bowzeylo
February 4, 2010 3:45am

Love the UI. Customers are gonna really love this. Very polished as usual. Good jobs guys and gals!
stephen
February 4, 2010 3:53am

Awesome. nice addition to the platform guys. Would really like to access the list growth graphs tho.
Steve Guberman
February 4, 2010 4:57am

Wonderful news, and by far, a really beautiful interface. A few things I noticed on the iPhone:
• The initial login screen almost seems as though it’s been overlooked in comparison to the rest of the UI design
• When in reports, the “View Campaign” buttons seems out of place
• After clicking the “View Campaign” button and getting into the campaign, the only way back is the back button, but that doesn’t take you back to the report, it takes you back to your listing of accounts.

Other than that, I love it. Great job as usual from you guys!
David Greiner
February 4, 2010 5:26am

Steve, glad you’re liking it so far and thanks for the additional feedback.

Regarding the login screen design, we actually stuck with the standard iPhone login UI for this. We wanted to give you and your clients a consistent experience between our app and others on the iPhone.

Thanks for the other feedback too, I’ll be sure to discuss this with the team, especially the Back link not taking you to the report you came from. Much appreciated.
david
February 4, 2010 6:13am

Yeh I think the login button is in the wrong place - should be bigger and below the 2 entry fields.

Any chance you used jqtouch for this? or something else.
David Greiner
February 4, 2010 6:17am

Thanks David, we did use jQTouch and we plan on writing a post shortly to explain the whole process. jQTouch is brilliant.

As for the login button, thanks for the feedback. Like I mentioned above, this is the same way Apple layout their login form in native iPhone apps, so we went for consistency for launch. If that suggestion keeps rolling in we’ll look at making some tweaks.
david
February 4, 2010 6:20am

@DG No worries. I had to look around to find it first time - not where I was expecting it.
Kenneth
February 4, 2010 8:01am

Great work. Love it.
Integrati Marketing
February 4, 2010 9:23am

Ooo nice.
Karl
February 4, 2010 12:12pm

Very nice guys. Could we have an alphabetised client listing? (or did I miss something?)
Kev Charlton
February 4, 2010 12:14pm

Very well executed, top notch guys!
Jon M
February 4, 2010 12:24pm

Excellent job and congratulations on getting it launched!

A couple of thinsg:

> I agree with Steve about the Login - could be nicer (just saying, no deal breaker!)
> Also, is there a way to remember your password? I’m getting to get fed up pretty quickly typing it in every time!

Best,

Jon
Rich
February 4, 2010 12:31pm

Very nice - can’t help feeling like you just pulled the rug from under me though!
Andrew
February 4, 2010 1:15pm

I quit my job, so I would never have a boss again. But if I ever am ever gonna have a boss again, can it be your boss?
afredenslund
February 4, 2010 1:55pm

nice job looks, and works great
David Greiner
February 4, 2010 1:58pm

Jon M, good catch on the repeated logins being required. We’re working on this now to ensure the mobile version remembers your password and loads your clients/reports immediately.

Thanks again for all the brilliant feedback everyone else, it’s great to hear.
Nick Lindwall
February 4, 2010 2:23pm

Awesome tool, great work guys. We’re a reseller so this will be a great marketing tool for us.
holder10
February 4, 2010 4:13pm

Howdy,
first of all: Looks great. I can imagine quite a few other things that would make sense in a mobile interface (Add Subscriber, Send Campaign, etc.).

Anyway, I got a few things that could be improved, too:

1) I got an account where I deleted all the send campaigns/reports, so it doesn’t display anything on the Mac. On the mobile version, it does display my old - deleted - campaigns and reports. Thought they were gone? ;)

2) The Back-Button when viewing a campaign is currently a text link, not a real button. Why that? Doesn’t fit in the rest of the UI nicely.

3) I agree that there is a need for a “remember password” option.

4) The home screen icon isn’t bad, but I think you could do way better. :)

These are just the details anyway, definitely an awesome addition to CM. :)
Sharif Ewees
February 4, 2010 5:02pm

I’d love to see a way to deploy saved campaigns through the mobile version. I often set up draft campaigns, send a round of tests, and then wait for client approval by phone or email. It would be great to be able to pull the trigger on a campaign from my phone, for those times when I’m away from my office.

And I second – third? fourth? – the motion for a saved password feature…
holder10
February 4, 2010 5:52pm

Just found something like a bug: When you browse through the app starting it from the home screen, view the campaign and then click the “Back to campaign report” link, it opens in the safari app instead of the CM “app”.

And when switching to the full version, I can’t switch back to the mobile version. Maybe a small link to switch back when being on a mobile device would be handy there.
Ron
February 4, 2010 6:05pm

Finally! Yay!! I’ve been checking the App Store every few weeks to see if there was a Campaign Monitor App. Great job! This will make me look even better to my clients.
Simon
February 4, 2010 6:45pm

Is this out in the UK yet?

I can’t find it in the App store
D
February 4, 2010 6:53pm

all good but is this on the uk app store - can’t find it
Diana Potter
February 4, 2010 7:08pm

Hi @ Simon and @D, this isn’t an app, it’s a mobile optimized version that should work on many mobile phones. You’ll just want to head to your account via your phone’s browser to check it out. It isn’t limited to just the iPhone (as an Android phone owner I can confirm that it works elsewhere :) ).
Simon
February 4, 2010 7:17pm

Thanks Diana - looks great
Jim
February 4, 2010 8:50pm

Hi David,

We’ve added this to our iPhone/mobile email marketing list post and posted about the release here: http://www.theemailguide.com/email-marketing/campaign-monitor-releases-iphonemobile-app/

Regards,
jim
Vince
February 4, 2010 11:32pm

This is brilliant.
Only issue I’m having is when switching to full version, and click on a client, it doesn’t take me to the client account but instead a little ‘bin’ icon appears

Great though for v.1.0
Tom Hermans
February 5, 2010 12:46am

great ! was recommending CM to my colleagues, with this I think I can convince them.. (them iphone-lovers, me android user ;) ) !
Jason
February 5, 2010 1:26am

Great work, although we have problems using it on Android on an HTC Hero. When you click on a campaign within a client it just goes back to the client list. Is this a bug? Or us doing something wrong?
David Greiner
February 5, 2010 4:06am

Jim, thanks for helping spread the word.

jason, thanks for the feedback on the Hero, we’ll look into this and see if there are some changes we can make to get it working.

We’re making a number of tweaks to the app now based on some great feedback, and we’ll have that release live soon.
blackabee
February 5, 2010 4:44am

bravo
Samuel Lavoie
February 5, 2010 6:25am

great news for all of us!
Cool to see that you guys eat your own dog food using Analytics data to focus on the feature users are really using :)
Jeff Cook
February 5, 2010 8:20am

I second what Sharif said:
“I’d love to see a way to deploy saved campaigns through the mobile version. I often set up draft campaigns, send a round of tests, and then wait for client approval by phone or email. It would be great to be able to pull the trigger on a campaign from my phone, for those times when I’m away from my office. “

I would LOVE this. There has been two or three times in the last month where I really needed this.

The mobile optimized version is sweet. :thumbsup:

Jeff
David Greiner
February 5, 2010 8:37am

Thanks Jeff and Sharif, that makes perfect sense. Consider your votes counted. Don’t forget, you can still fire a draft campaign off using the normal version of Campaign Monitor any time from your phone right now. It’s just not us, well, optimized.
David Greiner
February 5, 2010 8:48am

Karl, thanks for the feedback on sorting clients alphanumerically, that’s been done and is live now.
Anthony Otyehel
February 5, 2010 11:44am

It is not coming up in the app store in the UK.

Please advise.
Anthony Otyehel
February 5, 2010 11:47am

OK

Answered my own question. So this is an iPhone Web App.

Will there be a standalone iPhone app at any point?
Anthony Otyehel
February 5, 2010 11:53am

Looks great - if a bit limited.

So I can only see campaigns that have been sent - and I can’t see the signup rate or manage the subscribers.

And I can’t send a campaign from my iPhone.

I think that users will want something more fully featured - otherwise they’ll just keep switching to the full view version in safari.

But I know you are probably scaling your development and that there wil be more to come ;0)
Mathew Patterson
February 5, 2010 12:59pm

Thanks for the feedback Anthony. There probably will be more to come, but we’re trying to build something practical and actually usable, so it isn’t about getting every possible feature into the mobile view.

A lot of Campaign Monitor just doesn’t make sense to be trying to do on a tiny screen, so it is quite deliberately a limited portion that is available. As you say, if you need to you can switch to the full site.

Keep an eye out for more updates in the future though, as we carefully think through what is possible and what is the most useful. Thanks for your feedback.
Greg
February 5, 2010 1:22pm

It is planned to have an Android or Symbian version of this app ?
Kym
February 5, 2010 1:34pm

sweet!
login screen that uses our logo would be very cool
make it look a lot more pro

so maybe a new setting in admin to upload a mobile login screen logo?
nice work guys keep it up!

autoresponders next please! :)
Mathew Patterson
February 5, 2010 1:41pm

@Greg It’s actually a web app, not an iPhone specific application, so you can use it on any old mobile device right now.

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