Campaign Monitor Forums

drpudding posted on "Get Multi-Options Interests and add a new Interest" in API Developer Community

drpudding — Fri, 10 Feb 2012 22:46:47 -0600

I am using the PHP wrapper and need to first get a members existing Interests, then append any new Interests they may have selected. Otherwise, my add will lose all existing Interests. I couldn't find a good sample of this using PHP wrapper. Tried something like this:

$wrap = new CS_REST_Subscribers(CM_LIST_ID, CM_API_KEY);
$result = $wrap->get($email);

This returns an Object. Can I cast this to an array and then look for my target 'Interests' Key, like this:

foreach($result->response->CustomFields AS $object) {

$array = (array) $object;

if ($array['Key']=='Interests') {

$interestsArr[] = $array['Value'];

}
}

Then when re-subscribing, I'm not sure how to best integrate the Interest array back in to this:

$wrap = new CS_REST_Subscribers(CM_LIST_ID, CM_API_KEY);
$result = $wrap->add(array(
'EmailAddress' => $email,
'Name' => $name,
'CustomFields' => array(
array(
'Key' => 'Company',
'Value' => $company
),
array(
'Key' => 'interests',
'Value' => $interests
)
),
'Resubscribe' => true
));

I'm sure there must be a fairly straightforward way to do this.
Thanks for any snippet!

Marc

kas2 posted on "Support issue passed to Dev" in General chat

kas2 — Fri, 10 Feb 2012 16:56:18 -0600

I've heard back. (See why I love them?).

kas2 posted on "Support issue passed to Dev" in General chat

kas2 — Fri, 10 Feb 2012 16:00:57 -0600

Hi, My support ticket was passed to a developer 24 hours ago. Can you tell me roughly how long it usually takes to hear back? Not being able to give my client some answers is really testing my clients patience. While my clients knows we white label my client isn't the kind to wait for things.

I love CM and their support team, so this isn't meant to be a go at them at all. Just trying to keep my VIP client happy.

JamunaDas45 posted on "AWESOME!" in General chat

JamunaDas45 — Fri, 10 Feb 2012 12:46:16 -0600

its really awesome

kas2 posted on "Pricing emergency... MailChimp, Contactology, etc." in General chat

kas2 — Fri, 10 Feb 2012 11:56:29 -0600

Mail Chimp has a loooooooooooooooong way to go before I would ever consider touching it. I had to use it once, and it was stressful - and I've been using email marketing systems for a long time. I actually am scared by the thought of having to train someone on using it.

Everyone I have ever trained on Campaign Monitor "just gets it". The system is so intuitive and easy to use, it's worth the extra pennies. Especially as I'm sure we'd get a billion time more support calls if it wasn't so easy to use.

kas2 posted on "A/B split tests" in General chat

kas2 — Fri, 10 Feb 2012 11:51:40 -0600

What number of contacts do you need to have to make an a/b split test worthwhile?

kas2 posted on "Merging data - this is kind of tricky to explain!" in General chat

kas2 — Fri, 10 Feb 2012 11:50:22 -0600

Just to say I went through the help desk and Stig was an awesome help.

If anyone wants to know how to do this, there's a functional called "vLookup" in Excel that is definitely worth looking into. It allowed me to put all of the data from each list on seperate sheets and then, using a unique identifier (the email address) recompile the data exactly as I required perfectly. Took minutes.

peterbaker posted on "Facebook like - image and text customisation" in Email design & coding

peterbaker — Fri, 10 Feb 2012 10:14:31 -0600

@roshodgekiss - Yes, I get how og:image works, but that's missing my point; There's no way to customize og:image on a per-campaign basis, only in the template. I can't enable my clients to specify which image gets used for each campaign, nor does Facebook see images from within the template anymore.

Example; a liquor company sends out a newsletter with a selection of drink recipes, they want people who share the campaign on Facebook to choose the image of the recipe they like most when sharing. This used to be possible, it's not anymore. Without specifying og:image, Facebook simply grabs the first image it comes across, if we do specify og:image on the template level, it won't be any of the uploaded images in the campaign.

This has been extremely hard to explain to our clients, since it did previously work exactly as they expected (and exactly how it works on most websites).

mbhnyc posted on "Autoresponders based on Segments?" in Troubleshooting

mbhnyc — Fri, 10 Feb 2012 09:46:52 -0600

Adding my vote to this feature as well ??�? basically I was HOPING I could bifurcate the second autoresponder in a sequence, to people who've activated their account (via a custom field api call) and those who haven't. Gotta say, I was disappointed to find that wasn't possible...I really like recommending you guys based on your fight for standards-compliant email clients, but this is some pretty basic stuff that a campaign needs!

Hoping this gets some love soon now that the editor is in good shape. :)

W1LC0 posted on "ERROR PROCESSING: Acquiring or Issuing bank unavailable" in Troubleshooting

W1LC0 — Fri, 10 Feb 2012 09:15:14 -0600

Update:
Hi,

Thanks for your patience. We have just heard that the problem with the payment gateway has been resolved and all cards should be processed without error now. Could you please just try again and let us know how you get on.

Our apologies for any delays caused with this issue. If you do still have any issues, please feel free to contact us.

Thanks for your help and patience.

cmchris posted on "error? Social Sharing Screen repeats data on mouse wheel scroll" in Troubleshooting

cmchris — Fri, 10 Feb 2012 08:40:20 -0600

No problem Ros

Doing it now....

janicebott posted on "ERROR PROCESSING: Acquiring or Issuing bank unavailable" in Troubleshooting

janicebott — Fri, 10 Feb 2012 08:31:10 -0600

I'm also having this problem. It's my first email campaign and I promised my client it would go out today, so I hope it gets fixed soon.

tgi posted on "ERROR PROCESSING: Acquiring or Issuing bank unavailable" in Troubleshooting

tgi — Fri, 10 Feb 2012 08:25:58 -0600

I've also been having this problem all day today, I've tried waiting 20-30 mins and resending but the same problem occurs

steveharney posted on "ERROR PROCESSING: Acquiring or Issuing bank unavailable" in Troubleshooting

steveharney — Fri, 10 Feb 2012 08:07:56 -0600

Yeah I have the same thing. I will try again in 30 minutes and see what we get.

W1LC0 posted on "ERROR PROCESSING: Acquiring or Issuing bank unavailable" in Troubleshooting

W1LC0 — Fri, 10 Feb 2012 07:36:26 -0600

Got reply about this issue:
"Hi,

Thanks for getting in touch. Sorry to hear you are having issues. We are looking into the issue right now and will let you know as soon as we have some more details for you. But initial reports seem to indicate there are some intermittent problems with the payment gateway, some transactions are going though ok whilst others are failing.

We do apologies. In the meantime, could you just retry the payment in about 20 or 30 minutes and let us know how you get on.

Thanks for your help and patience."