Fielding support requests and have found that your email client just can’t keep up? Let Snappy lend a hand with your customer service, with their elegant app for keeping track of tickets, sending off responses (including prepared ones), analyzing response metrics and coordinating support agents. It’s a great solution for growing teams who don’t need the complexity of an enterprise app to offer top-notch customer experiences.
With Snappy’s built-in Campaign Monitor integration, you can add contacts directly to an existing Campaign Monitor list. Simply have your API key and List ID on hand, then follow these simple instructions to get setup. It’s then possible to get in touch with your customers via email using Campaign Monitor to request feedback on your service, or similar.