Campaign Monitor opens a new office in San Francisco - and we’re hiring!

It’s official - we’ve moved into San Francisco’s SoMa neighborhood, as we continue to strive towards serving our customers better. If you’re passionate about creating awesome experiences for designers, marketers and agencies, take a look at some of the roles we have on offer - we’d love to hear from you.

Read this post Posted by Alex Bard

Happy holidays from everyone at Campaign Monitor

As the year draws to a close and everybody’s attention turns towards the holidays, we wanted to use the final post of 2014 to take a look back at the year that’s been.

Read this post Posted by Aaron Beashel - 3 Comments

Campaign Monitor acquires GetFeedback - the most beautiful survey tool on the planet

Today we're insanely excited to share that we've acquired GetFeedback, the most beautiful survey tool on the planet. GetFeedback makes it super easy to create surveys that look stunning on any device in minutes. It's radically simple and easy to customize to perfectly match your brand. Read on for all the details.

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Read this post Posted by David Greiner - 19 Comments

How we use email autoresponders to onboard new employees

Six months ago, the customer support team sat down to discuss our performance. Like many of our meetings, it was filled with good discussion, ideas, and laughter.

At this meeting, though, there was a surprising admission. One brave team member spoke up and shared how they’d been genuinely scared of losing their jobs in the early months of their Campaign Monitor careers. This was something we needed to address, so we set out to find a fix.

In this post, we share with you how we setup email autoresponders to onboard new employees and help them feel comfortable and confident within the team as soon as possible.

Read this post Posted by Ashley Porter - 5 Comments

Have your say on CSS support and #letsfixemail at Inbox Love

Want to help shape a better future for email design and marketing? We’re presenting at Inbox Love on 29 October and are giving you the chance to be heard by the developers and decision makers people behind both popular and upcoming email apps and services. Read on to find out how you can have a say on the current state of CSS support in email and more.

Read this post Posted by Ros Hodgekiss - 6 Comments

How we designed and coded an animated banner ad with no images

We were recently given a banner ad spot over on Codepen, a code prototype and community platform for developers. Between people's banner blindness and the low click-through rates associated with banner advertising, we knew we had to do something a bit different to stand out.

Campaign Monitor ad on Codepen
Read this post Posted by Steven Fabre - 13 Comments

Growing the Campaign Monitor design team, while maintaining the same high standards

If you've ever worked as a designer in a rapidly-growing team, you'll know that the territory comes with its fair share of challenges. For newcomers, there's the initial gauntlet of adopting the team's tools and workflow, not to mention culture. For the team, there's maintaining consistency, while not stifling any one designer's unique style.

So now that our own design team has grown to 10 people in just over a year – and with big plans for the future... how do we juggle it all?

Read this post Posted by Ros Hodgekiss - 8 Comments

How we custom-built a feedback tool to better record your feature suggestions

At Campaign Monitor, it’s incredibly important to us to record all of your feature suggestions and product ideas, however we started noticing that the process wasn’t as effective as it could have been. This is the story of how we custom-built a feedback tool to better capture your ideas and feature suggestions and in the process generated a 37.5% lift in the amount of feedback we record.

Read this post Posted by Mathew Patterson - 8 Comments

6 steps to coding bulletproof email templates

What’s your workflow for transforming mock designs into rock-solid email newsletters? Here’s a look at the tools and workflow we used to bring the Canvas templates to life and looking good on both desktop and mobile email clients.

Read this post Posted by Ros Hodgekiss - 14 Comments

How we’re working with Gmail’s Feedback Loop to make email safer for everyone

Many ISPs, including web-based email providers, collaborate with email senders like Campaign Monitor to prevent spam and abuse, as well as ensure that legitimate email reliably makes it into the inbox. Last year, we joined Gmail’s Feedback Loop (FBL), to help improve email deliverability for our customers - here are a few details on how we’ve contributed so far and what we’ve learned about their anti-spam efforts.

Read this post Posted by Andrew Bonar - 5 Comments
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