We’ll be performing a database upgrade this weekend which will result in a 2 small downtime periods for Campaign Monitor. The first period will be a quick 30 mins this Saturday, 27th February at 11PM EST (see this in your own time zone). The second window will be for an hour this Sunday, 28th February at 2.30AM EST (see this in your own time zone).
What will happen when my account is unavailable?
This maintenance period will have the following effects:
- You and your clients will not be able to login to your Campaign Monitor account. If your client does try and log in they’ll see a non-branded “Down for maintenance” page letting them know when they should come back and try again.
- Campaigns scheduled to be sent during this period will not go out, but will be sent automatically as soon as the application comes back up. However, subscribes, unsubscribes and bounces will be captured during the downtime and processed into your reports afterwards. Images will continue to load in emails, and clicks and opens will also be recorded.
We will update this post once the application is back up and running and we’ll also be updating our Twitter status during the maintenance to keep you in the loop. Thanks in advance for your patience while we complete this upgrade.