About four months ago, my co-founder Ben received an email from the Association of Surfing Professionals looking for feedback on the latest surfing world tour. At the time he was on his phone and in the middle of something. But as a passionate surfer, he wanted to help out and decided to take the quick survey. That’s when he pulled me over.
Asking for feedback is awesome, but the experience of taking a survey sucks. They’re almost always big, ugly forms that are poorly designed and look horrible on a mobile device. But the surfing tour survey looked amazing. It was beautiful, highly engaging and clearly built for mobile. Every little touch and interaction was well considered and felt just right. It was unlike any survey we’d seen before and so obvious that this was the future of asking for feedback.
That was our very first experience with GetFeedback. We get asked about surveys all the time – it’s consistently been one of the top requests from customers. For a long time we’d considered building our own survey tool because nobody seemed to be doing a good job of it. That all changed four months ago. Finally there was a survey tool that cared about the customer experience and sweated every detail.
Today, I’m insanely excited to announce that GetFeedback is now part of the Campaign Monitor family. To celebrate the announcement, we’re offering every Campaign Monitor customer a 25% discount on any annual or bi-annual GetFeedback plan if you sign up this month.
25% off Use the code LOVEGF when you sign up for 25% off any annual plan this month
Here’s a quick video of GetFeedback in action, but you should head on over to the site for all the details and to create your own account.
We’ve got loads of exciting plans to better integrate the two products in the coming months, but today I encourage everyone to check it out. I think you’ll quickly discover what we did a few months ago and finally start building surveys you’ll be proud to share with your audience.
This acquisition is also great news for GetFeedback’s awesome customers who now have access to our global support team and engineering resources to deliver more of the great features they’ve been asking for. We’re just getting started.