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The Support Team That Never Sleeps

Read all about the evolution of our customer support team and the tools we use…

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An End-Of-Year Party to Rule Them All

I was looking outside the window of our 6-person helicopter, trying to rationalize what was…

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A Campaign Monitor T-Shirt Is Born

Every time we mention our amazing line of Campaign Monitor t-shirts, our community goes completely…

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Nerd Shirts, Campaign Monitor and Australian Web Week

Australian Web Week starts tonight, and if you are in or around Sydney you can…

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Nerd shirts, Campaign Monitor and Australian Web Week

Australian Web Week starts tonight, and if you are in or around Sydney you can…

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Our ‘Giving Back’ Program Rolls On

We like to support web designer related events and groups through a variety of different…

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We’re Hiring: Senior Designer, QA Engineer and Systems Engineer

We’re looking for 3 talented new people to join the Campaign Monitor team in our…

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We’re Hiring: Senior Designer, QA Engineer and Systems Engineer

We’re looking for 3 talented new people to join the Campaign Monitor team in our…

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$1 Million in Mark-Up Paid Back to Designers Using Campaign Monitor

This month we’ve hit a very big milestone — $1,000,000 in mark-up profits paid back…

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Giving Back to the Web Community

Check out some of the design events and meetups that Campaign Monitor is providing support…

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4 Years of Campaign Monitor

Four years ago this week was the official launch of Campaign Monitor, the email marketing web application aimed specifically at web designers. Today we wanted to look back at the beginnings of Campaign Monitor and some of the highlights of the last 4 years. We also want to give huge thanks to everyone who has used Campaign Monitor, given us suggestions, built extensions and plugins and mentioned us to their friends, clients and colleagues. Campaign Monitor: Origins The need for Campaign Monitor to be built came out of frustration with existing email marketing tools that were restrictive on design, or added ‘branding’ into the footer, or was just painful to use. Originally built as an internal tool for a web design agency, it was soon clear that plenty of other web designers had the same problems. In October of 2004, Campaign Monitor was released to the public. Focusing on the web design market was clearly shown to be the right choice, since we understood the needs of designers and could target features towards them. Soon there were some high profile fans helping to spread the word. Since that time, the Freshview team has grown from 3 people up to 14, and the number of Campaign Monitor customers has skyrocketed into the tens of thousands all over the world. Faster, stronger, better The Campaign Monitor of 2004 was intentionally clean, simple and minimalistic in approach. The simplicity of use has been the most commonly mentioned part of the Campaign Monitor experience for all the customers we’ve talked to, and the team has worked hard to maintain that while adding a host of new features. Some Campaign Monitor statistics The email marketing business is all about numbers: Open rates, clicks, unsubscribes, bounces, replies…here are a few numbers relating to the usage of Campaign Monitor itself. 1 paid email campaign sent October 1st, 2004 1213 paid email campaigns sent yesterday 3780 campaigns sent by just one long time Campaign Monitor user 513 comments on the infamous ‘Outlook 2007’ post (and counting) 1 month to reach our first 100 customers 1 day (typically) to add 100 new customers 98% highest open rate of any campaign to 100 or more people Behind all those fantastically designed email newsletters has been a lot of hard work from our team. We’ve gone back through our archives and calculated some ‘behind the scenes’ numbers to give you an idea what we’ve been up to. 689 bugs squashed 756 updates and improvements pushed live 624 blog posts 1213 staff posts in the forum The future So what’s going to happen over the next four years? We don’t release roadmaps at Freshview, we prefer to maintain our flexibility so we can do what needs doing as it turns up. However, over the next few months we’ve got some big improvements coming (if you were at Web Directions you might have had a sneak peek), so keep reading the blog for the latest news. Happy Birthday, Campaign Monitor!

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