As a web developer I have a pretty good idea of whats possible with web applications and where they can go wrong. I’ve started making a point of emailing companies with detailed feedback of where they’re going wrong when I’ve been banging my head on the keyboard. Which seems to happen with most applications I use.
Except yours. I’ve not come across a single avoidable error. I’ve hit the back button and things kept working. Buttons are where I expect them to be and they do what I expect. Almost every stage in the process has a nice surprise, like the 80 char ruler in the plain text editor.
So congratulations, this is one of the best applications I’ve ever come across and it’s a pleasure to use.
Thom Shannon, Glow New Media