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We’re currently experiencing delivery problems to Hotmail recipients. We are currently working on solving this issue.

We recommend holding off on sending any campaigns to Hotmail recipients until further notice. We’ll update this alert as soon as you’re good to go. If you’ve got any questions, please let us know.

UPDATE 8/9: We’ve been directed to Symantec Brightmail as the source of the issue. We’re currently in contact with Symantec trying to get to the bottom of the problem. More news here shortly…

UPDATE 12/9: We’re good to go! You can send your campaigns to any accounts that may have experienced the problem, including Hotmail and other Symantec Brightmail protected accounts.

Thank you for your patience while we resolved this issue. However, by working together and ensuring that all campaigns are designed according to best practices, and by making sure our lists contain only recipients who have opted to receive contact from us, we can avoid experiencing this type of problem again. Our apologies again for any inconvenience this may have caused.

This blog provides general information and discussion about email marketing and related subjects. The content provided in this blog ("Content”), should not be construed as and is not intended to constitute financial, legal or tax advice. You should seek the advice of professionals prior to acting upon any information contained in the Content. All Content is provided strictly “as is” and we make no warranty or representation of any kind regarding the Content.
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