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One of our customers recently spotted a strange and very annoying Hotmail bug that modifies the appearance of your email.

If you include the word News in your campaign followed by a colon, so News:, Hotmail will automatically convert this into the following JavaScript link.

javascript:ol('News');

When you think about it, this term can easily appear in tonnes of emails. Can anyone say Latest News:? The worst part is, clicking it will take you to a Hotmail 404 error page.

We assume Hotmail is doing some kind of conversion thinking this is the news: protocol for newsgroups, but this doesn’t seem to actually work anyway.

We’ve been in touch with Hotmail about his issue, so hopefully it’s something they resolve soon, but in the mean time, avoid using News: anywhere in your email content if you’re sending to Hotmail recipients.

This blog provides general information and discussion about email marketing and related subjects. The content provided in this blog ("Content”), should not be construed as and is not intended to constitute financial, legal or tax advice. You should seek the advice of professionals prior to acting upon any information contained in the Content. All Content is provided strictly “as is” and we make no warranty or representation of any kind regarding the Content.
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