Hey guys. First off, apologies for the web site being unavailable the past few hours. You’ll be pleased to know this had absolutely no impact on the Campaign Monitor service. Your emails were still being sent and tracked, new subscribers were being added to lists and you could even access your account at app.campaignmonitor.com.
So what happened? We had a serious hardware failure on our web server that needed to be fixed right there and then. As soon as this was identified, our data centre technicians rebuilt the server, restored the backup and the system is now online and purring along nicely.
A big thanks to those customers who dropped us a line about the issue, and thanks also for your patience as we resolved it. We’re now making a number of changes behind the scenes to make sure this kind of issue won’t take the site down with it moving forward.