Although we are an Australian company (based by the southern beaches of Sydney) the vast majority of all of you designers are based in the USA, or are at least more familiar with US dollars.
For that reason we have always priced Campaign Monitor in US dollars. However, when we came to actually take the payment, we had to convert the quoted price to Australian dollars. We have always been generous on the conversion rate, so that you don’t end up paying more, but sometimes banks on the customer end will charge foreign currency conversion costs.
It’s been a frustration for some time, but in the last day we’ve improved things. From now on, every campaign will be priced and charged directly in US dollars.
That means your accounts team won’t be hassling you because your invoice is 8 cents off the charge on the card! The price we quote is the exact amount you will see on your statement. Thanks to everyone who has given us feedback on this issue.
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