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I’m going to say it – our monthly newsletter is far from perfect. Thankfully, it gets read by cluey folks like yourself, so we always get amazing feedback and learn something new.

This month’s key takeaway came from @get_dave, who kindly pointed out that Outlook ’07 was adding a 1px white border/padding to the thumbnails in our design. These thumbnails are enclosed in a table cell with a background color applied, to form a two-tone border. In most email clients, this border is flush with the grey background color:

Normal appearance

But in Outlook ’07, a white border appears (which also causes the right-side of the border to disappear completely):

Outlook '07

Thankfully, there’s a very elegant fix to this, courtesy of code extraordinaire Ian Hoar. Simply add the following snippet to your CSS styles:

table td { border-collapse: collapse; }

… and voila! No more white border and peace restored to the valley. You can read more about this solution, alongside a couple of other handy email tips on Ian’s blog.

Many thanks again to @get_dave for contributing this cracking tip – hopefully it will save you much hair-pulling when you prepare your newsletters!

  • Jody Gibbons

    That’s great we’re currently redesigning our emails and this was exactly what we run into! Tried the fix out and it works a treat, so a timely post!

    Cheers
    Jody

  • Ian Hoar

    Glad the article was of help. This fix isn’t always necessary, but when you get wonky borders it often fixes the issue.

  • exentric

    damn was looking for a solution to this for ages

This blog provides general information and discussion about email marketing and related subjects. The content provided in this blog ("Content”), should not be construed as and is not intended to constitute financial, legal or tax advice. You should seek the advice of professionals prior to acting upon any information contained in the Content. All Content is provided strictly “as is” and we make no warranty or representation of any kind regarding the Content.
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