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We have updated results for embedded image/data URI support in email – view our latest post.

In a recent post we discussed our (poor) results from testing embedded images in email. A couple of people pointed out a different method we could use that may produce better results.

So we’ve run through our tests again, this time with the image as a Base64 encoded attachment to the message. Here’s how it went.

Embedding as an attachment

Rather than having the image src be the encoded data, this time we define the email as a multipart/related file, and place the encoded image in a separate section of the email.

Screenshot of a multipart embedded attachment email

Then in the body of the message, we refer to the image via its identifier which is specified for each attachment.

Results for embedded attachment cid method

This time around, we did see some better results. The image was rendered by default in the desktop clients at least, but still not in webmail clients.

Apple Mail Yes-Image displays inline and as attachment
Entourage 2008 Yes-Image displays inline and as attachment
Gmail No-Image will not display
Windows Live Hotmail No-Image will not display
Outlook 2003 Yes-Image displays inline and as attachment
Outlook 2007 Yes-Image displays inline and as attachment
Thunderbird 2 Yes-Image displays inline and as attachment
Yahoo! Mail No-Image will not display

Although the images did show up ok in desktop clients, in webmail clients they did not at all, even after clicking ‘display images’ or equivalent. Additionally, in the desktop clients the images are shown inline, but also as attachments on the bottom of the email.

If you have just one image, it might be ok, but with most newsletters you will have an email that ends with a messy jumble of individual image attachments. Imagine the Threadless newsletter for example.

The increased initial download size, and hence slower speed, the failure to show for increasingly popular webmail clients and the hassle of attachments still seem to indicate that embedded images are not the way to go in most cases.

Our recommendation is still to have the understanding that your images may not display, and design your emails accordingly. Please note that Campaign Monitor itself does not support embedding images in this way at all, we tested outside of our application.

Thanks to everyone who commented and suggested this additional test, we appreciate the feedback.

This blog provides general information and discussion about email marketing and related subjects. The content provided in this blog ("Content”), should not be construed as and is not intended to constitute financial, legal or tax advice. You should seek the advice of professionals prior to acting upon any information contained in the Content. All Content is provided strictly “as is” and we make no warranty or representation of any kind regarding the Content.
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