Here at Campaign Monitor, we’ve put the robots out of business. So when you contact support, we guarantee that your message will be read and responded to by a real person in your timezone.
Our support is a 24-hour operation, manned by awesome folks like yourself, so we’ve updated the ‘Contact the support team’ page in your account to reflect this:
Now, when you get a response to your support question, you will be able to put a name to a very handsome face. We’ve also got the brains to match the looks – as every member of our support team is an experienced web designer, we’re happy to look at your HTML code and help you with formatting issues, dispense design advice and assist you with those curly code questions you may have. Resellers, please note that your clients will not be able to access this support page.
Take a look at the new support page in your account and let us know what you think of the fun new design. Just be careful not to wake up our ‘sleeping’ team members!
Got a question? If you want to know how to get something done in the app or have a suggestion as to how we can do things better, let us know via your account’s support page. For your shorter questions and comments, send us a tweet (@campaignmonitor) and keep our resident Twitterholics happy. We’re always keen to hear from you!