BLOG - NEW FEATURES

Online Surveys and Email Marketing. Better Together.

SEAN WHITELEY - DEC 1, 2015

It’s been exactly one year since GetFeedback became part of the Campaign Monitor family. Over the last 12 months, we’ve been focused on releasing awesome new features for creating online surveys. In addition, we’ve been working closely with the Campaign Monitor product team and customers to seamlessly integrate surveys and email marketing since they both benefit from each other.

Today we’re really excited to announce a brand new integration that will give Campaign Monitor customers a free GetFeedback account to start creating completely custom, mobile-ready surveys that can be added into their emails in just a few clicks from inside the email builder.

Create and send beautiful, engaging online surveys in a snap

With GetFeedback, it’s easy to create surveys to gain more insight from your audience. Unlike many boring survey products out there (we’ve all taken them) GetFeedback surveys are super visual and compel your participants to respond. Plus, all surveys are completely mobile-friendly so your busy recipients can take your survey, even when they are on-the-go. And you can completely customize the look and feel of your surveys to make sure they are on point and a positive reflection of your brand. Not all surveys can say that.

Some common surveys we’ve seen customers create focus on gauging post-purchase feedback, customer satisfaction, and net promoter score.

 

Send your survey right from Campaign Monitor

From the email builder in Campaign Monitor, you can select the survey you’ve built in GetFeedback and add it to your email in just a few clicks using the new “Survey” button.

After you’ve sent your email campaign, we’ll automatically track who you’ve sent the survey to so you can see who’s opened and responded. Additionally, GetFeedback has a whole set of visually-engaging, real-time reports so you can see the results as soon as responses come in.

We’ll be gradually rolling this out to customers starting today. If you have any questions, check out our Help Center. If you’re not a Campaign Monitor customer, contact our sales team and we’ll help you get set up. We’re excited to bring this new functionality to Campaign Monitor customers and eager to hear your feedback!

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