Instant chat apps such as iMessage, Facebook Messenger, and WhatsApp are now the most widely used type of app. This year, the total number of active messenger users has passed an astonishing 4.1 billion users per month. The amount of time we spend in messenger apps is also growing – it’s nearly doubled in the past 3 years.
Conversational apps are useful for much more than communicating with friends and family. Businesses have started to use the thriving messenger app framework to connect with customers, prospects, and audiences to create lasting relationships. Messenger apps built specifically for businesses have evolved the way we communicate by adding meaningful connection to customer support, marketing, and sales interactions.
Introducing Campaign Monitor for Intercom
Intercom is a staple in customer messaging platforms, hosting over 500 million conversations per month. On April 24, 2018, Intercom released a robust update to their business messenger. The update uses the power of automation to help scale personal communication to millions of people.
Additionally, the new update opens up Intercom Messenger to powerful third-party app integrations. Companies are now able to build their own apps for Intercom Messenger, making it possible to house unique workflows and enable brand new ones.
We are thrilled to announce that one of the first apps available in Intercom’s refreshed App Store is an all-new integration with Campaign Monitor. The integration allows you to house an opt-in form inside of Intercom Messenger conversations to capture permission for new email subscribers.
With the new Campaign Monitor for Intercom, you’re able to:
- Easily integrate your Campaign Monitor email list with an Intercom sign up form
- Add the Campaign Monitor application to your Intercom Messenger home, allowing users and visitors to discover the app themselves
- Share an email list sign up form in the messenger during a conversation with one of your users
- Customize your opt-in confirmation message
- Display a discount code after a user signs up for your email list
- Trigger a welcome email after sign up
It’s never been easier to grow an engaged email list and give instant value in return. Visit our App Store to see which of our hundreds of apps and integrations you can use to customize Campaign Monitor for your company’s unique needs.