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New feature: Edit and Resend a Campaign

Turns out a lot of customers were resending very similar campaigns to different recipients. Our old approach meant you had to go through the create/send process each time. Not any more. With a single click you can make a copy of a sent campaign in your drafts, make any changes and resend it. This feature is particularly useful for those customers sending the same campaign over and over with different sender details and/or recipients.

Blog Post

Internationalization: Send Your Campaign in Any Language

Now that Campaign Monitor is being used in more than 40 countries around the world, support has been added for special characters outside the Western European character set. This means that you can send campaigns in languages other than English without the risk of any characters in your subject line being converted to something unreadable or worse, misleading.

Blog Post

Keeping Our Mac Customers Happy – Tab Delimited Files

We made our Mac customers even happier today by extending the Export Subscribers feature to include the Mac friendly tab delimited format. When exporting any of your Campaign Monitor Subscriber Lists, you now have the option of either a CSV (Comma Separated Values) file or a tab delimited file. You can also select which fields in your subscriber list you’d like to include in the export. This update also included a whole range of behind the scenes improvements that should make it easier to browse your campaign reports and send test campaigns. There have also been a number of great features requested over the past few weeks. We’re listening, so stay tuned for some exciting new updates to Campaign Monitor.

Blog Post

New Feature: You Choose What Your Clients See

We have a big update coming out next week, but wanted to get this much requested feature out the door as soon as possible. While everyone loves being able to show their client’s live reports on each campaign, a lot of customers have asked how they can control what campaigns their client’s can and can’t see. Following best practice, these customers are usually sending internal test campaigns for a client before the real deal. Up until now, every one of these campaigns was viewable by the client from Online Report Access. Not any more. A new visibility column has been added to the Campaign Reports page, allowing you to flag which campaigns your clients can see via Online Report Access. Stay tuned for some even more useful new features coming your way next week.

Blog Post

New Feature: Display past Campaigns on a Client’s Site

A good way of convincing new subscribers to join an email list is to give them access to previous campaigns or newsletters. This is now as easy as copying and pasting one line of code on your client’s web site. You also have complete control over the formatting, sort order and look and feel of how these campaigns are displayed. Because past campaigns are displayed in valid XHTML, you can also use style sheets to make the listing look even more consistent with the existing design of the site.

Blog Post

New Feature: Advanced Bounce Handling

To ensure your subscriber information remains as up to date as possible, Campaign Monitor now allows you to customize how hard and soft bounces are handled for each subscriber list. This includes setting the maximum number of soft bounces each subscriber is allowed before they are set to an inactive subscriber. You can also customize how this bounce count is affected if a campaign finally gets delivered. Tweaking these settings allows you to align each subscriber list with your client’s list hygiene preferences.

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