Browse by...
Home Resources Blog

Blog Post

Update: Importing an Email with Dynamic Images

We’ve just implemented a change that will allow you to include dynamic images in your email campaigns. Huh?? Glad you asked. Basically, some Content Management Systems (CMS’s) and Ad serving applications reference image sources to a dynamic web page as opposed to an image file. For example: <img src="http://www.adserver.com/display.php?ad_id=233"> One of our customers pointed out that this was breaking a few of their images when importing. At first we modified the code to grab the dynamic image and store it locally, but then we realized that if your dynamic images are being tracked through an Ad server or similar technology, it would be better if they stayed on the server. So in the end we decided that all dynamic images will be fully referenced to your server. Whad’ya think? Prefer it to act differently? Let us know in the comments. Oh yeah, we sneaked in a little bug fix as well. In some circumstances the bounce reports wouldn’t show the email address of the bounce recipient. That one’s been squashed!

Blog Post

Downtime Notice

Campaign Monitor was unavailable from between 12.20pm and 4pm today due to a problem with the surveillance on our server. Our HUGE apologies for this and any inconvenience it might have caused. The system is running smoothly again now and we are taking steps to ensure this doesn’t happen again. Update: While the application itself was unavailable, all subscribe forms, client extranets and campaign tracking was unaffected. Your subscribers and clients wouldn’t have missed a beat. And no, while the timing was terrible, this wasn’t a bad April Fools joke!

Blog Post

Update: Exporting Subscribers Improved

We’ve just extended the Export Subscribers feature so that along with active subscribers, you can now export a list of unsubscribed, inactive, or bounced subscribers. Along with this we have also brought the export facilities up to speed with the recent Custom Fields update by including the ability to export any custom subscriber data you might have in your list.

Blog Post

How Can I Ensure All My Campaigns Are CAN-SPAM Compliant?

We often get asked by you guys if your campaigns are compliant with the CAN-SPAM (Controlling the Assault of Non-Solicited Pornography and Marketing) act of 2003, which went into effect in January 1 of last year. While certain aspects of the law still remain a little cloudy, there are some simple steps you can follow with Campaign Monitor to ensure you’re on the right track. To make things easy, we’ve compiled a quick checklist for our US customers that you should try and follow to lessen the likelihood of unknowingly violating any of the sometimes ambiguous CAN-SPAM laws.

Blog Post

How Can I Ensure All My Campaigns Are CAN-SPAM Compliant?

We often get asked by you guys if your campaigns are compliant with the CAN-SPAM (Controlling the Assault of Non-Solicited Pornography and Marketing) act of 2003, which went into effect in January 1 of last year. While certain aspects of the law still remain a little cloudy, there are some simple steps you can follow with Campaign Monitor to ensure you’re on the right track. To make things easy, we’ve compiled a quick checklist for our US customers that you should try and follow to lessen the likelihood of unknowingly violating any of the sometimes ambiguous CAN-SPAM laws.

Blog Post

New Feature: Bulk Removal of Subscribers

Although you’ve always been able to remove subscribers one-by-one through the current subscriber list management, quite a few customers have requested the ability to remove multiple subscribers in one big hit. We’re happy to announce that we’ve added this feature today, so if you’ve got a chunk of subscribers that you want to remove, you can simply copy and paste them into a form and they’ll be removed. These subscribers won’t actually be deleted from your list completely, but will be set as inactive, so if you need them back in your list for any reason you can still get to them (if your wondering why, check out this post).

Blog Post

Why Can’t I Permanently Delete Sent Campaigns or Subscribers?

This is a question we get asked a lot, but when you think about it, it does make sense. By not allowing you guys to permanently remove who’s in your lists or who you’ve sent campaigns to, we provide you with an audit trail that you can use to protect yourself against a complaint. If a subscriber complains about not being removed from one of your lists, you spamming them, etc, there is always a way to confirm the date they subscribed to your list and when they were removed from it. As long as you’re following best practice and have obtained permission, you’re covered. Of course, you can always set a subscriber as inactive if you don’t want them to receive any campaigns or hide any test campaigns from your clients with a single click.

Blog Post

“Brilliant New Bulk Email Service for Web Developers”

“Never let it be said that I don’t give credit where credit is due. Campaign Monitor is a brilliant new bulk email service for web developers. We’ve just used it to send out a huge campaign and been very impressed with the reporting tools, price, and speed.” Jon Roobottom

Blog Post

New Feature: Create an Unsubscribe Form

We’ve had quite a few requests for the ability to add an unsubscribe form to your own or a client’s site. We’re listening. As of today, just copy and paste the supplied HTML into your site and you’re done. When a subscriber completes this form, they will be instantly removed from that subscriber list. You can even specify a page they should be redirected to so you can display your own confirmation message. You can find the unsubscribe form HTML code in ‘Unsubscribe Settings’, when viewing a subscriber list in your account.

Blog Post

New Feature: Custom Fields

Today we are happy to announce that we have added support for one of our most requested features, custom fields. Now you can easily extend lists to capture anything and everything you’re after. Not only that, but you can easily personalize your emails with any of the custom data you’ve captured. We’ve also made it nice and simple to create subscribe forms to capture all this new data on your web site.

Blog Post

New Feature: Forward to a Friend

Today we have launched the much requested ability to easily add forward to a friend links to your campaigns. These links encourage your recipients to pass your campaign along to other friends and colleagues. When a recipient clicks your forward to a friend link, they are taken to a simple page where they can specify the names and email addresses of up to 5 friends at a time to send your campaign to. This page is non-branded and located at our forwardtomyfriend.com domain. The best part is, you can track how many people are forwarding your campaign and who they’re forwarding it to from your campaign reports. How to do it? Adding a forward to a friend link is as simple as adding the following tag to the content of your campaign: HTML emails <forwardtoafriend>your link text or image here</forwardtoafriend> Text emails [forwardtoafriend] When your campaign is sent, these links will automatically be converted into a custom forward to a friend link when you import your campaign content. How do I measure these forwards? If you send a campaign with a forward to a friend link, a Forward to a Friend Activity Report is available in your campaign reports. This report, picture below, lists all the recipients that forwarded your email, as well as who they forwarded it to. Please note that this report will only be available after a recipient forwards your campaign.

Straight to your inbox

Get the best email and digital marketing content delivered.

Join 250,000 in-the-know marketers and get the latest marketing tips, tactics, and news right in your inbox.

Subscribe

Get started with Campaign Monitor today.

With our powerful yet easy-to-use tools, it's never been easier to make an impact with email marketing.

Try it for free