What Will the Sales Operations Analyst at Campaign Monitor Be Doing?

As our Analyst of Sales Operations at Campaign Monitor you will be responsible for all things associated with Campaign Monitor’s deal analyst; reporting directly to our Director of Go-To-Market Operations. You will be taking a critical look at our entire quote-to-cash process; make improvements and then completely owning that process. You will also be the go-to person for our Sales team when they need support creating deals and deal structuring; all the while making sure everything is accurately recorded in Salesforce. Overall, you are an expert in implementing processes and systems that support the business and operations functions. And most importantly, you are extremely detail-oriented and have great communication!

Additionally, You Will:

  • Design, own and manage the entire quote-to-cash process: manage all opportunities in Salesforce for the Sales team, invoice customers, deal structuring and support, contract renewals

  • Maximize value and use of Salesforce by implementing best practices and ensuring internal adoption, to make sure everything in Salesforce is also clear and easy to use for our Sales team. You will also need to continue to monitor Salesforce to makes sure all reports are up to date, accurate and clean

  • Provide support for sales teams regarding the deal structure

  • Identify opportunities for improvement with the sales process and contract negotiation


What Does a Strong Candidate Look Like?

  • 2+ years of experience with operations and project management

  • Strong attention to detail

  • Salesforce knowledge is a plus

  • Experience building strong working relationships with cross-functional teams to ensure the sales organization’s efficient operation and success

  • Proven expertise and success in the analysis, design, and automation of business processes

  • Extensive experience pulling and creating sales reports in Salesforce

  • Relevant SaaS Sales Operations experience

  • Exposure to large volumes of subscription customers

  • Ability to understand broader business objectives and break down into specific tactical requirements, then prioritize and execute against them

  • Ability to communicate effectively

  • Comfortable in a fast-paced, dynamic environment


What Are The Perks and Benefits?

  • Competitive salary + medical/dental/vision benefits

  • Brand new Macbook Air with all the necessary accessories

  • Adjustable desks so you’re comfy (once in the office)

  • Weekly catered meals and loads of snacks and drink options (once in the office)

  • Weekly happy hours involving Corn Hole/Ping Pong Tourneys and super fun, frequent team events (once in the office)

  • Flexible work hours and great vacation (we believe in the importance of work-life/personal-life balance)

  • Paid time off to volunteer in our community

  • Training budget to make sure you're always learning and growing 

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