What you'll be doing

At Campaign Monitor, design comes first. We pour our heart and soul into the way our product looks, feels and works - and it’s fair to say that we really do sweat the details. We’re looking for a Product Designer who shares our vision for designing beautiful software that thousands of people love to use. We’re looking for someone with a strong understanding of user experience design, who knows how to apply that to directly drive product growth. We’re hoping that might be you.

We’re a relatively small design team with a big vision for where we want to take our product and our team. And with offices in Sydney, Nashville, San Francisco, New York, and London, we’ve got our sights set on revolutionizing the way our customers do email marketing.

 

About us

Campaign Monitor is part of the expanding Campaign Monitor Group family of brands that also includes email marketing software providers Emma, Delivra, LiveClicker, SailThru and Vuture. We now offer the industry's most comprehensive email marketing solution. More than 250,000 amazing companies of all shapes and sizes rely on Campaign Monitor to manage their email marketing, but there are many more customers we haven't met yet.

At Campaign Monitor you'll be joining a team of smart and passionate people to solve challenging and interesting problems using the latest technologies. Located in the heart of Sydney, you'll be surrounded by 360 degree views of the city, dine on meals prepared by our in-house chefs three times a day, and enjoy our easy-going culture and regular team activities. We’ve also been awarded as a Top Place to Work from year to year.

 

What you’ll be working on

You will be working directly with the product team to build experiences and features which lead to customer success and delight. You’ll need to rely on a deep understanding of customer needs, and a bit of a mind for numbers, to craft product changes that really have an impact. You’ll move quickly, iterate rapidly, and expertly strike that important balance between art and data-driven decision making.

 

Requirements

  • You're a strong all rounder. From discovery and envisioning right through to working with engineering to get the product built. Design thinking is built into your DNA but you also know how to execute and get things done. You'll be thinking about some of our trickiest and most interesting challenges, and constantly driving to improve the way we do things and improve our processes.
  • You get excited to work with some of the coolest companies on the planet, on a product that they love using. With customers like Converse, Rip Curl, Red Cross, and many more, we’re building software that real companies are using and we need you to contribute to our evolution. You must be excited about your role! Anybody can build something that’s “good”, but true passion breeds “incredible.”
  • You focus on outcomes and delivering value for both our users and our business. You have skill but also passion in crafting experiences and user interfaces, and you know how to iterate quickly on concepts. You think in terms of “hours and days,” not “weeks and months.” Bonus if you have familiarity and experience with many of the techniques for rapid and collaborative design associated with Lean UX.
  • A systemic design approach empowers our design team and beyond to achieve consistency, yet still provides flexibility, and ultimately efficiency. You'll be helping to evolve our design system, so experience in developing the foundations, patterns and governing rules of a design system are essential.
  • Collaboration is key. You'll have experience in partnering with product managers and engineers to achieve alignment and focus. Your approach is inclusive and you work to continuously take your teams along on the journey with you.
  • You should be comfortable with an evidence-based approach to product design. You’ll need to be familiar with a variety of both qualitative and quantitative research methods, and know how to apply them in a Design Thinking-like process.
  • This goes without saying, but you must be able to communicate your ideas and designs with the team. You’ll frequently get feedback directly from our customers. For that reason alone, you must have excellent written and oral communication skills.
  • Curiosity, creativity, and ambition. Expensive diploma or not, true talent isn’t always something that can be taught in school. Ideally you would have done similar work formally or informally; but maybe you’re gifted, self-taught or have been consulting for years. If you think you have what it takes let us know.

 

If this all sounds exciting, we'd love to hear from you. Please make sure to include your CV and a link to your portfolio when applying.

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