Yahoo and Gmail not loading all content in sidebar

Sent out a test email of my two column template. All the content is shown as it should be in most email clients except for Yahoo and Gmail where the number of repeated elements in my sidebar seems to be limited to 5 and 6 respectively. Any idea why?

roshodgekiss roshodgekiss, 1 year ago

Hi sweetas, that's very unusual - I've never heard of that happening before! Would you be able to post a screenshot and/or a link to your webversion? We'd be very curious to find out why this is happening.

Alternately, you can get in touch with our team with campaign details and we'll do our best to look into this.


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sweetas, 1 year ago

Here is my  webversion

and I have uploaded a screenshot of the received email in Yahoo mail here

Stig Stig, 1 year ago

Thanks for posting that, sweetas!

What's actually happening here is that Yahoo! Mail and Gmail are truncating the message since the HTML/content is more than ~100kb. If you scroll down, you should see the following at the bottom of the email:

Yahoo! Mail:
http://f.cl.ly/items/0R013Q3q2A0p1O1z1b0F/yahoo-mail-1.png

Gmail:
http://f.cl.ly/items/172A0H1N3f3e3q1Y1S11/gmail.png

Because it cuts the email off at the 100kb point of your HTML, the left column is included in its entirety, while part of the sidebar and the whole footer get clipped.

There's not really a way to get around this, other than to try and keep your emails less than 100kb.


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