Unsubscribe issue

I have built an unsubscribe function into my website and when I build my campaign, I still get the warning that an unsubscribe link is not detected.  I used the HTML from CM.  Am I doing something wrong?

Diana Diana, 8 years ago

Hi Eric. You need to use our one click unsubscribe by including the <unsubscribe></unsubscribe> tags in your campaign. Pointing to an unsubscribe form on your website won't work for a link in your campaign.


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D. Potter
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