Get my campaign button not working - Invalid web address entered

Hi

For some reason campaign monitor isn't letting me upload any new or old emails when I press 'get my campaign'.

It says 'Invalid web address entered' but I know the address is valid as I'm copying and pasting the address in. I've also checked the address is valid on 3 different workstations.

Additionally the old emails worked previously so it's not a case of invalid HTML either.

Has anyone got any suggestions?

Thanks

Fletch

Mathew Mathew, 9 years ago

Hi Fletch,

A couple of possibilities:
* Your website has had a recent DNS update, and our server can't find it yet
* Your server has hotlinking protection turned on, which stops our system from grabbing files, because it is not a browser.

Your options are to either turn off hotlinking, if applicable, or upload your campaign from a file.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

See why 200,000 companies worldwide love Campaign Monitor.

From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that boost the bottom line.

Get started for free