Based in the Uk cannot login for the last 24 hours

http://app.campaignmonitor.com/  states = page not found.

I did manage to login for 5 minutes yesterday and then it went again - technical support at Campaign Monitor appear to be happy to ignore this - has anyone else got this problem?

Thanks

Fran

Stig Stig, 8 years ago

Hi Fran,
it's working for me, I'm in Norway.

Also it's up according to http://downforeveryoneorjustme.com/app.campaignmonitor.com

Doesn't sound like CM support at all to ignore support emails, though.

Are there any other computers/connections you can try?

Stig


The Campaign Monitor Blog – HTML email smarts to go with your good looks.
fran, 8 years ago

yes - I have tried from various different locations -when I spoke to them yesterday they said it was fine then they said "It looks like our datacenter was having some temporary network issues earlier which would have caused the issue. Everything is back up and running now though"
It was back for 5 minutes and then went again.

I need to get some emails out today (they should have gone yesterday) can anyone recommend another email marketing company?

thanks

Fran

fran, 8 years ago

Thanks Stig - managed to test it on another network and it proved it was us - we have now tweaked the firewall to allow us to view the site.

thanks for all your help :)

Stig Stig, 8 years ago

No problem at all, glad it worked out!

Stig


The Campaign Monitor Blog – HTML email smarts to go with your good looks.
Diana Diana, 8 years ago

Hi Fran. Glad you figured it out. We had actually just answered your support question. We're not online 24 hours a day and unfortunately your reply to me came in during that gap. Glad it's sorted.


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