Importing Subscriber list

I have just created a new subscribers list, and it gave me following message

"You sucessfully imported 7483 new subscribers into this Subscriber List, 1168 were duplicates or already existed, 1 records did not import correctly:"

I have following question
1) Is this means 1168 email address  will not my email since it says only 7483 is sucessfully imported?

2) How come duplicate name on new subscriber list? I am 100% sure that there is no duplicate email on my list

2) If 7483 email address is duplicats/updated then still total subscriber list is 8653 or not?

Thank you

Mathew Mathew, 9 years ago

Hello Shai,

We've answered you in support too, but this is most likely related to that client's suppression list which records all the people who have previously unsubscribed. That way you can't accidentally add someone to a list who has unsubscribed from that client's lists before.

Get in touch with us on Twitter:
We're also on Facebook:

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free