Send limit approval taking long?

Hi, I've sent a few mails through to support with no response (the first was 11 hours ago).

I know this could take as much as 12 hours, but from previous experience, and as you've stated yourselves, it's usually much faster.

Have my emails gotten lost along the way?

Stig

Mathew Mathew, 8 years ago

Hey Stig,

There definitely aren't any approvals waiting in the queue, and the last email from you was yesterday (and I replied). What email address are you sending from, I'll investigate further.


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Stig Stig, 8 years ago

Hi Matt,
I sent you another email using the contact form.

Stig


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Mathew Mathew, 8 years ago

OK, we've received that and are onto it.


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We're also on Facebook: http://facebook.com/campaignmonitor
Stig Stig, 8 years ago

I got a reply, but the account still says "Small campaigns only".

I tried replying to the support email, but I'm posting here too, in case my email disappears again :)

Stig


The Campaign Monitor Blog – HTML email smarts to go with your good looks.
Stig Stig, 8 years ago

Nevermind, got the approval now :)

Stig


The Campaign Monitor Blog – HTML email smarts to go with your good looks.

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