Design and spam tests not available?

We've been waiting for eight hours now for a spam and design test to complete. We instigated a second one over an hour ago and that is still processing too. Is there a problem? I've had no response from Campaign Monitor via the online contact form either :-(, 7 years ago

Same for us. No results after 18 hours, but the $5 billing worked flowlessly ;)

I have tried the support form, let's see what comes out...

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