Urgent campaign pending approval as well

I like other users did not find out until I tried to send that my subscriber list (just over 2k names) would need approval. We were ready to send this on Friday but waited until today as we felt it would have better success. As this is a Christmas mailer to replace Christmas cards it's pretty crucial this goes out today or worst case tomorrow morning. After that lots of people will be on holiday. I have emailed tech support several hours ago and had no response. Please advise!!! If it had been made clearer I could have imported the list in the middle of last week. I have a client jumping up and down not happy that the mailer hasn't gone out.

Mathew Mathew, 8 years ago


We've already approved (or otherwise responded to) all the pending approval requests. We say up to 12 hours, but in most cases it is much less than that.

For anyone else please see  http://help.campaignmonitor.com/topic.aspx?t=95 for how the approval system works

Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

200,000 companies around the world can't be wrong.

From Australia to Zimbabwe, and everywhere in between, companies count on 
Campaign Monitor for email campaigns that drive real business results.

Get started for free