Forward to a Friend not working

A client has just told me that their forward to a friend link isn't working properly. It's been working fine up until now.
When you preview from the website it looks fine, but when you end up clicking on the link in the sent email it seems to be trying to link to:

http://clientname.forward-email.com/r.%3C%24ForwardToAFriendID%24%3E.jythky.%3C%24HashForwardToAFriendID%24%3E

Looks like your tags aren't getting replaced in the backend when sending?

Mathew Mathew, 7 years ago

Hi,

I think we've already handled this one through support, but please do get in touch if that is not the case.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor
hagroup, 7 years ago

I also have this problem reported by a client. Can you point me in the right direction Mathew?

Mathew Mathew, 7 years ago

@hagroup

It looks like there is an issue with forward to a friend links in certain cases, and we'll have that sorted out as soon as possible (later today). Sorry for the trouble.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free
1-888-533-8098