Can a client be moved from one CM account to another?


I have a customer who is using CM themselves but really has no experience of using HTML tempates etc.  Can I move them into my CM account, i.e. in theory changing the Owner of the client to me rather than someone else?



Stig Stig, 8 years ago

Hi Ed,

Please email us with details, and we'll see what we can do.


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webmanwalking, 8 years ago

So not officially but maybe :-)

Its not a definite yet but if it happens I will, thanks.


Ed Henderson
Web Man Walking
Dave Dave, 8 years ago

Ed, it's a "depends" only because of the different database structure between old MailBuild accounts and Campaign Monitor. In most cases this won't be an issue and we can do the move for you at our end. But, we don't want to promise it's fine and then let you down.

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