Images problems


I am having a couple of problems with my newsletter this month.

1) My  test newsletter works fine in most browsers - but in my Outlook Express account the images do not show up at all! I am using .png files, but when I use .jpg files, it's still the same. None of my file names have spaces in them. They are all in the same folder. And they are all included in the zip file.

2) When I upload my index.html and zip files, I get the following error, even though I don't have any mention of header.jpg in my html code (I've searched and double searched).

Images not found   The following images were not found in the included zip. You may want to include these files in the zip and reimport.

    * header.jpg

I would very grateful for any advice you might have.



Mathew Mathew, 7 years ago

Hi Emmett,

Are you perhaps mentioning header.jpg in custom fields?

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emmett, 7 years ago

Hi, thanks for the reply.

No, I don't have any custom fields that I'm aware of. I'm using a template that I got from here. I've just added pictures and text really.

Stig Stig, 7 years ago

Hi Emmett,

If you email the HTML and zip files to, we can have a look.


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