template editor not editable

Sorry if this might be a typical beginner question, but if I attempt to edit one of the templates, it shows me for a split second a page where the title/content/links could be edited, and then immediatly  refreshes to a preview of the template. Nothing I do seems to make a difference, I cannot edit any content of the template. If I click on the "click here to edit this",  nothing happens?
I can edit the campaign title, the to and from addresses etc., but the template itself is stuck in the preview mode.

Barbara

Mathew Mathew, 7 years ago

Hi Barbara,

That's a very odd one - we'd need to look at the specific template to see what is happening. Please contact us at http://www.campaignmonitor.com/contact/ if you have not already.


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