template editor not editable

Sorry if this might be a typical beginner question, but if I attempt to edit one of the templates, it shows me for a split second a page where the title/content/links could be edited, and then immediatly  refreshes to a preview of the template. Nothing I do seems to make a difference, I cannot edit any content of the template. If I click on the "click here to edit this",  nothing happens?
I can edit the campaign title, the to and from addresses etc., but the template itself is stuck in the preview mode.


Mathew Mathew, 8 years ago

Hi Barbara,

That's a very odd one - we'd need to look at the specific template to see what is happening. Please contact us at http://www.campaignmonitor.com/contact/ if you have not already.

Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

See why 200,000 companies worldwide love Campaign Monitor.

From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that boost the bottom line.

Get started for free