CNAME issues - Name / Data

I can't seem to get my subdomain "email" to pass properly to createsend.com

I've got the DNS info for my domain pointing to my webhost which works great

I've created the subdomain "email" in cpanel at my host and since there is no field for CNAME Data, I've redirected the subdomain to cname.createsend.com

My registrar says since the dns info is with my host, the cname is their issue // my host says it's my registrar's issue.

I keep getting the createsend.com error page

Any thoughts?

Thanks in advance

Mathew Mathew, 7 years ago

Hi,

If you can contact us at support ( http://www.campaignmonitor.com/contact/ ), we can check how the DNS records look from our server and help you out.


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blastcontact, 7 years ago

I did send in a note to support

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