Manual / Instruction Document

One of our customers is asking for an offline (PDF) instruction document. I'm wondering if this already exists or if someone has produced one they would be kind enough to share it?

Thanks
Ric

Diana Diana, 7 years ago

Hi Ric,

We don't have an official one, though it is something we're definitely considering/working on. If anyone else has something that they've created and wants to share though please do.

What specifically would you need included in such a document?


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D. Potter
Campaign Monitor
circlesquare, 7 years ago

I know the help section is fine and most people 'get it', but maybe a step by step, screen by screen instruction guide for the less-than-techy customers....?

Diana Diana, 7 years ago

Hi Ric,

Thanks for the feedback. That's pretty much what we're working on (which of course makes it a slow process). Glad to hear we're on the right track.


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D. Potter
Campaign Monitor
Sjoerrigter, 7 years ago

In addition to this topic:

I think the product info on this page should be avalible in PDF as well:

http://www.campaignmonitor.com/resources/entry/1701/screenshots-and-materials-you-can-use-on-your-site/

I use CampaignMonitor as a extra service for my advertising agency and don't want to create a whole website around this product. I think it would be useful to have a PDF file to provide clients some information about the system.

Mathew Mathew, 7 years ago

@Sjoerrigter

Please feel free to just grab those images and put them into a PDF file, that's fine.


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VividGroup, 6 years ago

Just wondering if anyone ever did get around to creating a simple step by step manual to give to clients for creating their emails?

To answer Diana's question I think the most important thing is creating a new mailout Step By Step - Adding section Titles, images text etc.  Previewing and then selecting recipients for the mailout.

roshodgekiss roshodgekiss, 6 years ago

Hi Vivid, it's certainly a work in progress. In fact, it's my bad for not putting more time towards it :P I'll certainly let you know when we get closer to releasing a white-label manual for your clients to use.


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