Client cannot access billing

Hi all, not sure if you have experienced the same issue.

We resell Campaign Monitor and one of our clients rang and said they cannot access the 'Billing' link at the top to retrieve their invoice.

So then, I logged in from their login details and cannot see billing either??

This happened after the recent maintenance.

Any ideas?

Thanks very much :)

Mathew Mathew, 7 years ago

Hi Oliver,

We are aware of a recent issue affecting some people in this way, and we're working on it right now. This should be sorted within the next day or two, sorry for the trouble.


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oliver.exceedonline, 7 years ago

Not a problem.

For a minute there I thought I was blind and couldn't find the link :P

Thanks for looking into this :)

oliver.exceedonline, 7 years ago

All fixed :)

Thanks very much

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