When using subscribe with a secondary confirmation page if a user forgets they already have a subscription they still get redirected to the initial confirmation page but they never get sent a confirmation email.
Surely if people double subscribe they should as a minimum just be sent straight to the thank you page and get a thank you email?
Better would be to have a reminder email you can format with their details (including custom fields).
This isn't a major drama obviously - but it is pretty confusing to users, particularly on low frequency mailing lists.
Is there a work around for this, or is it just a fact of life??
Thanks for the suggestion! You are right that at the moment, this is just the way it is. However, I will definitely forward your suggestions onto our development team for consideration.
From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that drive real business results.Get started for free