Subscribe redirects to the confirmation page when subscribing twice

Hi,

When using subscribe with a secondary confirmation page if a user forgets they already have a subscription they still get redirected to the initial confirmation page but they never get sent a confirmation email.

Surely if people double subscribe they should as a minimum just be sent straight to the thank you page and get a thank you email?

Better would be to have a reminder email you can format with their details (including custom fields).

This isn't a major drama obviously - but it is pretty confusing to users, particularly on low frequency mailing lists.

Is there a work around for this, or is it just a fact of life??

davidaf davidaf, 7 years ago

Hey benz,

Thanks for the suggestion! You are right that at the moment, this is just the way it is. However, I will definitely forward your suggestions onto our development team for consideration.


The Campaign Monitor Blog – HTML email smarts to go with your good looks

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free
1-888-533-8098