We have many subscribers where the NAME field contains three (or more) strings separated by spaces. In most cases this is a double first name (e.g. Far Far Chai). When we personalise campaigns we get just the first string e.g. "Hi Far". Is there a recommended approach to deal with this problem?
Received the following reply from tech support:
"For this kind of situation, you are best off either using [fullname] and outputting the entire field, or using custom fields to separate your names into first names and last name fields for full control. The automatic name field just takes the first word for first name, and the last word for last name."