Names where the first name has a space in it (how to handle)

We have many subscribers where the NAME field contains three (or more) strings separated by spaces. In most cases this is a double first name (e.g. Far Far Chai). When we personalise campaigns we get just the first string e.g. "Hi Far". Is there a recommended approach to deal with this problem?

many thanks,

rob.holmes, 8 years ago

Received the following reply from tech support:

"For this kind of situation, you are best off either using [fullname] and outputting the entire field, or using custom fields to separate your names into first names and last name fields for full control. The automatic name field just takes the first word for first name, and the last word for last name."

200,000 companies around the world can't be wrong.

From Australia to Zimbabwe, and everywhere in between, companies count on 
Campaign Monitor for email campaigns that drive real business results.

Get started for free