email totally blank in yahoo mail


I'm running design tests for my campaign and if everything is Ok on outlook, hotmail etc., I still have problems with yahoo mail. My newsletter is totally blank ! However everything is OK on other webmails. Have someone ever had this problem ?

Thanks and sorry for my poor english !

Nicolas - A french user

Diana Diana, 7 years ago

Hey Nicolas,

The email being totally blank like that is generally a symptom of an unclosed tag (especially a comment tag, but pretty much anything in the right circumstances can do it). We'd recommend taking a look at your code and looking for stuff like that. You can then sign up for a Yahoo! Mail account (if you don't have one already) and test manually until it comes through fine. Normally when that happens it's in all web mail clients but Yahoo! can be weird sometimes.

D. Potter
Campaign Monitor
neekolla, 7 years ago

Thanks Diana,

I looked at my code and I didn't see any unclosed tag. This is my code, I don't know if you could see something :

    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">   
    <link rel="stylesheet" type="text/css" href="screen.css"> 
  <body bgcolor="#8e9082">   
    <table width="100%" cellspacing="10" cellpadding="0" bgcolor="#8e9082">       
        <td align="center" valign="top">           
          <table width="600" cellpadding="0" cellspacing="0" border="0">             
              <td align="center" class="permission">                 
                <p>Vous n'arrivez pas

jmp909, 7 years ago

unclosed p

unclosed tr.

also don't put px on your table/td widths

fyredefyre fyredefyre, 7 years ago

I'd also reccomend adding encoding to your HTML as characters such as '�' will break in some email browsers, especially in your online version.

This may help you: - Everything Email.
Email: Skype: fyredefyre

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free