I've just imported some HTML for a campaign. The web page online displays fine but when I preview it in CM, there is a whole section at the top which doesn't get displayed. The html is there when you view the source. The page in question is this one:
Any help gratefully received!
is it just the images not showing? As from the source, it looks like they are relevant URLs (eg: <img src="images/50863_filler01.gif" width="680" height="42" />) rather than directly to the actual URL (eg: <img src="http://www.remarkablenews.co.uk/november07/images/50863_filler01.gif" width="680" height="42" />
Hope this helps! Nice looking template by the way :)
That was my first thought but all the other images are relative as well and they work with no problems.
Cheers for the reply.
Relative URL's should be just fine. CM will upload the images to its own asset servers, and re-write the relative URLs to its own absolute URLs. Seeing the source code of the actual email would be much more helpful. Otherwise, I might just suggest re-importing the campaign.
Thanks chrisabad. The source that I imported is exactly as this:
The source is there when you view the source in the preview in CM, it just doesn't render it. If you send the e-mail then you just get broken image links.
The source code at that link works, so that doesn't do me any good. I'd need to see the source code that doesn't work to find the discrepancy. If nothing else, feel free to email me a test or something. chris[at]integralimpressions[dot]com
I believe you've hit Redcat's apparent problem - the code is apparently correct and working, just not in CM.
Hi guys, I just ran a few test campaigns importing the newsletter from the URL provided (http://www.remarkablenews.co.uk/november07/) and it worked every time for me, all images appeared both in the preview and when I deliver the campaign.
Am I missing something here redcat? Are you still havcing problems with this? Thanks again to Chris and Stormy for chiming in too. There's a great, helpful community forming in here.
Thanks all for the replies. One thing I noticed is that the images that seem to 'disappear' are the ones that had numbers in front of the file names. I've changed that and it still doesn't show up. I've uploaded a screenshot so that you can see what I get when I preview it. If I ignore the preview and send a test then the missing images show up as red cross boxes. I'm using FF on a Mac so the screenshot might be affected by that as I think it just compresses the space. if you watch the page render then you can almost see that it wants to put the images in but then they just don't load.
I've just done another campaign for the same client and it worked fine. I just can't see why this one is causing such a problem.
Any chance we could have a look at the code that you actually receive from the test email please?
Been doing some playing. This is a file that was sent to us so we're messing with someone else's code. I think it's just to do with the table structure that they've used. I've looked at it from scratch, just simplifying the tables and I can get some of the missing images to load now. It's not one particular table, or tables at any level in a bunch of nested tables so there's no pattern to it. It just seems random.
I think we have it sorted although it would be useful to know why it's picked on this particular code.
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