Content not showing

Hi

I've just imported some HTML for a campaign.  The web page online displays fine but when I preview it in CM, there is a whole section at the top which doesn't get displayed.  The html is there when you view the source.  The page in question is this one:

http://www.remarkablenews.co.uk/november07/

Any help gratefully received!

Stormy Stormy, 9 years ago

Hi Redcat,

is it just the images not showing? As from the source, it looks like they are relevant URLs (eg: <img src="images/50863_filler01.gif" width="680" height="42" />) rather than directly to the actual URL (eg: <img src="http://www.remarkablenews.co.uk/november07/images/50863_filler01.gif" width="680" height="42" />

Hope this helps! Nice looking template by the way :)


No-one expects the Spanish Inquisition!
redcat, 9 years ago

That was my first thought but all the other images are relative as well and they work with no problems.

Cheers for the reply.


Regards
Andy Jacobs
chrisabad chrisabad, 9 years ago

Relative URL's should be just fine. CM will upload the images to its own asset servers, and re-write the relative URLs to its own absolute URLs. Seeing the source code of the actual email would be much more helpful. Otherwise, I might just suggest re-importing the campaign.


Integral Impressions provides innovative Internet marketing products and services. Here are a couple of our projects:

Nourish - Easily convert your blog articles into an automated newsletter.
Outlandish - A flexible platform for managing and deploying landing pages.
redcat, 9 years ago

Hi

Thanks chrisabad.  The source that I imported is exactly as this:

http://www.remarkablenews.co.uk/november07/

The source is there when you view the source in the preview in CM, it just doesn't render it.  If you send the e-mail then you just get broken image links.

Thanks


Regards
Andy Jacobs
chrisabad chrisabad, 9 years ago

The source code at that link works, so that doesn't do me any good. I'd need to see the source code that doesn't work to find the discrepancy. If nothing else, feel free to email me a test or something. chris[at]integralimpressions[dot]com


Integral Impressions provides innovative Internet marketing products and services. Here are a couple of our projects:

Nourish - Easily convert your blog articles into an automated newsletter.
Outlandish - A flexible platform for managing and deploying landing pages.
Stormy Stormy, 9 years ago

Hi Chris,

I believe you've hit Redcat's apparent problem - the code is apparently correct and working, just not in CM.


No-one expects the Spanish Inquisition!
Dave Dave, 9 years ago

Hi guys, I just ran a few test campaigns importing the newsletter from the URL provided (http://www.remarkablenews.co.uk/november07/) and it worked every time for me, all images appeared both in the preview and when I deliver the campaign.

Am I missing something here redcat? Are you still havcing problems with this? Thanks again to Chris and Stormy for chiming in too. There's a great, helpful community forming in here.

redcat, 9 years ago

Hi all

Thanks all for the replies.  One thing I noticed is that the images that seem to 'disappear' are the ones that had numbers in front of the file names.  I've changed that and it still doesn't show up.  I've uploaded a screenshot so that you can see what I get when I preview it.  If I ignore the preview and send a test then the missing images show up as red cross boxes.  I'm using FF on a Mac so the screenshot might be affected by that as I think it just compresses the space.  if you watch the page render then you can almost see that it wants to put the images in but then they just don't load.

http://www.redcatmedia.co.uk/screenshot.jpg

I've just done another campaign for the same client and it worked fine.  I just can't see why this one is causing such a problem.


Regards
Andy Jacobs
Stormy Stormy, 9 years ago

Hi Andy,

Any chance we could have a look at the code that you actually receive from the test email please?


No-one expects the Spanish Inquisition!
redcat, 9 years ago

Hi again

Been doing some playing.  This is a file that was sent to us so we're messing with someone else's code.  I think it's just to do with the table structure that they've used.  I've looked at it from scratch, just simplifying the tables and I can get some of the missing images to load now.  It's not one particular table, or tables at any level in a bunch of nested tables so there's no pattern to it.  It just seems random.

I think we have it sorted although it would be useful to know why it's picked on this particular code.


Regards
Andy Jacobs

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