I am having problems with setting up my CNAME at my host. I have access to my DNS records but I really need to be shown not told how to do this please. Can anyone explain what I need to do in simple terms?
1. I have created a subdomain "ecomail" on my server.
2. I have configured Site Address as
http://ecomail.csend.com at C/Send C/Send>Customize and the site is working fine.
3. In C/Send>Customize Custom set
At my hosting account website xyz.com.au:> Modify Advanced DNS
Host Name Destination
After that it shows as -
Primary DNS : ns1.xyz.com.au
Secondary DNS : ns2.xyz.com.au
Type Name Value Other
A ecomail.xyz.com.au 188.8.131.52 (which is c/send IP) TTL 86400
CNAME *.xyz.com.au park.abc.com -
This part http://ecomail.csend.com works already.
What I want of course is when my client goes to create or register for a Newsletter, I want them to see in the URL "http://www.ecomail.com.au" which in affect will be hidden http://ecomail.csend.com ...I think or hoping?
Ayy help is much appreciated.
I had similar problems and ended up contacting my hosting company and asking them to do it. (In my case I only had limited access to DNS.)
Sorry we didn't see this earlier to help out. Generally trying set the subdomain as www can be problematic. Can you contact support about this one so we can dig into the specifics and get it sorted? Thanks!