Just got this kind of situation:
CM sends confirmation email upon registration to list, with two links in it: Subscribe ($$link$$), and Unsubscribe ([unsubscribe]).
Recipient gets an email with both links (double opt in), clicks on Subscribe ($$link$$) — CM fires custom (our own) welcome page (Secondary Confirmation Page).
Now, after couple of seconds/minutes/hours SAME Recipient clicks on Unsubscribe ([unsubscribe]) link in SAME confirmation email (where he/she previously clicked Subscribe ($$link$$)), CM successfully fires custom (our own) Unsubscribe confirmation page.
Afterwards, in a couple of minutes, Subscriber clicks Subscribe link once again, upon decision to ReSubscribe to list.
Here is the issues:
a) CM fires generic confirmation page in plain English, instead of custom page;
b) Subscriber's status is not changing from Unsubscribed to Confirmed.
How and why this is happening?
This is one that probably has just never come up before - the confirmation link is only built to handle the original click. We'll note that down as something to look at for the future. It would be a fairly rare situation, based on our feedback so far.
Also, the default unsubscribe page actually has a resubscribe option on it too, which would work in this case, as opposed to confirming, which is a one-time thing.
The DEFAULT unsubscribe page has a re-subscribe option — that is true. But HOW to put this re-subscribe link into our custom unsubscribe page? That is the question.
It isn't possible to have the resubscribe in your custom page I'm afraid, it only works in the default page because we have all the information required.
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