How do you remove unconfirmed and deleted subscriber?

For testing reasons I have quite a bit of "lorem ipsum" email addresses in the "unconfirmed subscriber" list as well as a few of our own email addresses in the "deleted subscriber".
Before we hand over the website and the access to the CM admin area to our client we want to clean the subscriber list, but I couldn't find a way to delete the addresses.
The only way I found is to delete the whole subscriber list, which means I have to create a new sign-up form again.

Any tips?

Mathew Mathew, 7 years ago

Those addresses aren't able to be removed through the application (the idea with confirmed opt-in is that it is waiting for the actual subscriber to confirm they want to subscribe).

Deleted subscribers are kept on record for audit purposes, as you can understand. They will not receive any emails though.

If you contact support with details, we can manually remove a few addresses for you.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor
Joomailer Joomailer, 7 years ago

What you can do is delete the list and create another one with the same name. ;)


-----------------------------------------------------------------------------------
Joomailer.com - Campaign Monitor Integration for Joomla!
-----------------------------------------------------------------------------------

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free
1-888-533-8098