I have just been asked by a potential client what level of reporting can be achieved with CM, and whether they can host polls, questionnaires, surveys via the email with reporting in the back end?
As far as I know there is great reporting in the back end for clicks, unsubscribes, bounces etc, but no support for polls, questionnaires or surveys that link up to the back end. Is this correct?
Thanks in advance for your help,
That is correct, we don't offer any survey type tools. For surveys and such you would need to use a 3rd party tool and the reports would be stored outside of their CM reports (it would be in the 3rd party interface).
Thanks for that Diana. Just wanted to be sure :)
You might want to check out our post on FormSpring which can integrate general web forms with your Campaign Monitor lists: http://www.campaignmonitor.com/blog/post/2840/formspring-offers-smart-campaign-monitor-integration/