Salutations depend on gender? Umlauts available?

I am setting up CM for a client but I am afraid I can not use it, because basic features for the german / european market are missing. I ♥ CM – but it can not serve my (simple) needs? -->

Salutations - in european languages - depend on gender. It seems a basic feature for a newsletter service / app. Any ideas / help?

What about umlauts? ä, ö, ü
Before i sell this service to my german clients, I need to if these things are working or what I can do to make it work "somehow" (workaround).

Mathew Mathew, 7 years ago

At the moment, the way to do salutations for different genders would be to store the appropriate salutation in a custom field, and output that where you need it. It isn't possible to have one tag show two different outputs depending on gender, for example.

You can use umlauts and any other character that is supported in UTF-8, as that is the encoding Campaign Monitor uses.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor
janji, 7 years ago
Mathew :

At the moment, the way to do salutations for different genders would be to store the appropriate salutation in a custom field, and output that where you need it. It isn't possible to have one tag show two different outputs depending on gender, for example.

So I can only use "Liebe/r Herr Meyer" or "Sehr geehrte/r Frau Müller", right?

Mathew :

You can use umlauts and any other character that is supported in UTF-8, as that is the encoding Campaign Monitor uses.

Thanks for your answers!

Very sad that gender related salutations are not working. Is it planned to add this feature

As mentioned, I love CM and I like to use it - but I have several clients from germany. So I really need that feature - or a work around.

Do the umlauts also work with the database? I read in the forum they do not work in the subscription routine.

Mathew Mathew, 7 years ago

umlauts should work fine if your signup form is on a page that is also UTF-8 encoded - you are right that Liebe/r Herr Meyer would the way to go, or have a custom field containing either Liebe or Lieber for each person for example.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free
1-888-533-8098