Sorry, we couldn't update your payment details because...
1. Our payment gateway is currently unavailable so we are unable to authorise your card. Please try again later.
Why? What can I tell my clients?
As the message suggests, this was a problem with the payment gateway, rather than Campaign Monitor itself, which does make it a bit trickier. Once we realised we were able to put in place a workaround system until the payment gateway people could get their side working again.
Sorry for the trouble, all is now going through fine.
From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that boost the bottom line.Get started for free